• Resolved Henry H.

    (@sirhenryhu)


    A WooCommerce error message occurs if the item in the cart is the subscription product on the checkout page interrupts the checkout process while other physical products in the store are able to be checked out.

    When entering the checkout page, the alert message is displayed at the bottom of the checkout form:

    Sorry, it seems that there are no available payment methods. Please contact us if you require assistance or wish to make alternate arrangements.

    However, this happens when other physical products are fine with their checkout process which indicates that the payment is set properly in fact.

    When I tried to complete the alert message (woocommerce-info) without struggling with the alert message, another invalid message appeared to stop the process:

    Invalid payment method.

    Is anyone from the WP Swings Team or experienced users able to tell what may be causing this and the proper way to fix the issue? I’ve tried to google the answer but had no luck.

    Any clue or suggestion would be helpful. Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thank you for trying our plugin,

    So let me tell you that this error is coming due to wrong or not supported usage of payment gateway

    Please tell me gateway name or link of gateway so that I can help you more on this

    Thank you

    Thread Starter Henry H.

    (@sirhenryhu)

    Hi team , thank you for responding.

    The name of the payment gateway is ‘ECPay Payment for WooCommerce‘ based in Taiwan. Please let me know if this can be worked out.

    Thank you in advance.

    • This reply was modified 2 years, 6 months ago by Henry H..
    Plugin Author WP Swings

    (@wpswings)

    Hello,

    This gateway is not integrated with our plugin, that’s why you are getting this message

    Thank you

    Thread Starter Henry H.

    (@sirhenryhu)

    No wonder. Thank you for answering. I gotta be on my way looking for another plugin to complete the task even if it’s premium.

    Plugin Author WP Swings

    (@wpswings)

    Hey,

    Thank you, in case you need any other help, please ping us

    Thank you

    Thread Starter Henry H.

    (@sirhenryhu)

    Thank you.

    Plugin Author WP Swings

    (@wpswings)

    Most welcome

Viewing 7 replies - 1 through 7 (of 7 total)

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