Error message ‘cleantalk_sfw_temp’ doesn’t exist

  • Resolved Baroquer

    (@baroquer)


    4 years, 6 months ago

    Hi,
    Today I got this error message.

    2021-11-10 09:16:04: Error occurred while updating SpamFireWall local base. Error: EXCLUSIONS: COULD_NOT_WRITE_TO_DB 4: Table ‘database_name.wp_cleantalk_sfw_temp’ doesn’t exist

    What should I do?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alexandergull

    (@alexandergull)

    4 years, 6 months ago

    Hello @baroquer

    I transfer your question to the developer, we will check what we can do.

    We will contact you soon.

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 6 months ago

    Please, do next:

    1. Enter the Antispam by Cleantalk plugin settings. (Wordrpess Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last option “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)
    6. Press the button “Get key automatically” or insert the key from the CleanTalk dashboard.

    Best regards.

    Thread Starter Baroquer

    (@baroquer)

    4 years, 6 months ago

    @alexandergull
    Hi,
    The error message now has gone.
    Thanks for your support.

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 6 months ago

    Great!

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 6 months ago

    Hello @baroquer

    We have fixed the problem, therу will be no such error in the future.

    Please, reinstall the plugin from this link. ( Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip )

    Here is a guide for you:

    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Spam Protection by CleanTalk” —> Deactivate.
    3. After the automatic page refreshing find the plugin again “Spam Protection by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Download the plugin archive from the link above.
    5. Go to Plugins —> Add New —> Upload Plugin.
    6. Choose the downloaded archive and press “Install Now”.

    This fix will be included in the next stable release on Nov 18.

    Contact us if you have any questions.`

Viewing 5 replies - 1 through 5 (of 5 total)

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