Thread Starter
Anonymous User 14271078
(@anonymized-14271078)
Have seen lots of similar problems but no replies and not sure how to solve.
Thanks guys!
Thread Starter
Anonymous User 14271078
(@anonymized-14271078)
I have tried:
– resetting permissions
– uploading the .zip file to the root public_html folder
– checked WP version and 4.2.2 so should be compatible
– tried it on several domains and same error
– tried it on existing installs and completely fresh test installs
– uploading the backup .zip file to a different URL and trying to restore from that (used to be ../wp-content/uploads/wp-clone/.zip so tried ../test/.zip and same result
Thread Starter
Anonymous User 14271078
(@anonymized-14271078)
The only time it works is when it is the same URL i.e.
I take the backup in my dashboard at http://www.mysite.com
I then restore to the dashboard at http://www.anothersite.com
Doesn’t work.
I take the backup in my dashboard at http://www.mysite.com
I then restore to http://www.mysite.com
Works fine.
So it’s just cross-URL stuff that now doesn’t work, where previously it worked fine.
Thread Starter
Anonymous User 14271078
(@anonymized-14271078)
For me, it is only a problem with different URLs. For example if I am backing up Website A and restoring it to a Website B, it doesn’t work. If I am backing up from Website A and restoring to Website A, it works fine.
Why would it not work on different URLs? I tried resetting the permissions of my folders but that had no effect.
My web host (Heart Internet) have no idea what the problem is. The good news is that I found a workaround…
To create a backup of Website A and restore it to Website B
1. Log in to Website A dashboard and use the WP-Clone plugin to create a backup of Website A.
2. Paste this URL into your internet browser, and it will download the .zip file.
3. Using an FTP program, log into Website B and navigate to the folder ../wp-content/uploads/wp-clone/ (for example, if you are on Heart internet it will be public_html/wp-content/uploads/wp-clone)
4. Upload the downloaded .zip file into this folder.
5. Your zip file is now on Website B so you can use the URL http://www.websiteB.com/wp-content/uploads/wp-clone/theZipFileName.zip. Test this by pasting it into a browser and seeing if it downloads. There can be no spaces in the URL.
6. Log into the Website B dashboard, and go to the WP-Clone plugin.
7. Click ‘Restore from URL’ and paste your website B URL into it.
8. Click restore and it will work.