Plugin Support
AndreeaR (@andreearadacina21)
Hey @soporteaeuroweb ,
Thank you for using PPOM and for reaching out!
I tested this behavior on my website, but didn’t encounter the same issue – https://vertis.d.pr/i/GpnpuH .
Ensure you are using the latest versions of PPOM Free and Pro. More details about updating to the latest version can be found here .
Make sure you have installed a recent version of PHP.
If the issue persists, please share screenshots with the configuration you made.
Hello
Yes, I am using the latest version. I have PHP version 8.0.30.
What configuration screenshots do you need?
Thank you
Plugin Support
AndreeaR (@andreearadacina21)
Hey @soporteaeuroweb ,
First, please follow our troubleshooting guide to see if there is a plugin conflict affecting your products – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide .
If the issue persists, here is what I need to see:
A screenshot of the meta group
Screenshot of the field’s configuration, where I can see the error message
URL of the product where the issue is present
Hello
The plugin that gives critical error from time to time is yours. I deactivate it and the website works again.
Attached is a screenshot of the configuration with the required field marked. But when someone leaves that field empty and purchases, no notice appears.
It happens in all products.
Hello
This is the error we get
Detalles del error ================== Se ha producido un error del tipo E_ERROR en la línea 281 del archivo /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php. Mensaje de error: Uncaught TypeError: stripcslashes(): Argument #1 ($string) must be of type string, array given in /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php:281 Stack trace: #0 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php(281): stripcslashes(Array) #1 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php(27): ppom_get_field_prices(Array, 4342, 52, 4348, Array) #2 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(326): ppom_price_controller(Array, Array) #3 /home/gafasdesolpers43/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #4 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php(207): apply_filters(‘woocommerce_get…’, Array, Array, ‘467518091c767eb…’) #5 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(324): WC_Cart_Session->get_cart_from_session(”) #6 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #7 /home/gafasdesolpers43/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /home/gafasdesolpers43/public_html/wp-settings.php(717): do_action(‘wp_loaded’) #9 /home/gafasdesolpers43/public_html/wp-config.php(80): require_once(‘/home/gafasdeso…’) #10 /home/gafasdesolpers43/public_html/wp-load.php(50): require_once(‘/home/gafasdeso…’) #11 /home/gafasdesolpers43/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/gafasdeso…’) #12 {main} thrown
Plugin Support
AndreeaR (@andreearadacina21)
Hi @soporteaeuroweb ,
Thank you for sharing the details!
I checked your website again and couldn’t encounter the same problem – https://vertis.d.pr/i/TNQRsX .
Please let me know if the issue persists!
Hello
Yes, the problem persists.
Detalles del error ================== Se ha producido un error del tipo E_ERROR en la línea 281 del archivo /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php. Mensaje de error: Uncaught TypeError: stripcslashes(): Argument #1 ($string) must be of type string, array given in /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php:281 Stack trace: #0 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php(281): stripcslashes(Array) #1 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce-product-addon/inc/prices.php(27): ppom_get_field_prices(Array, 4342, 52, 4348, Array) #2 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(326): ppom_price_controller(Array, Array) #3 /home/gafasdesolpers43/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #4 /home/gafasdesolpers43/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php(207): apply_filters(‘woocommerce_get…’, Array, Array, ‘467518091c767eb…’) #5 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(324): WC_Cart_Session->get_cart_from_session(”) #6 /home/gafasdesolpers43/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #7 /home/gafasdesolpers43/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #8 /home/gafasdesolpers43/public_html/wp-settings.php(722): do_action(‘wp_loaded’) #9 /home/gafasdesolpers43/public_html/wp-config.php(80): require_once(‘/home/gafasdeso…’) #10 /home/gafasdesolpers43/public_html/wp-load.php(50): require_once(‘/home/gafasdeso…’) #11 /home/gafasdesolpers43/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/gafasdeso…’) #12 {main} thrown
Plugin Support
AndreeaR (@andreearadacina21)
Hi @soporteaeuroweb ,
Thank you for sharing!
Unfortunately, the issue is not replicable on a fresh instance. As I previously shared, I can also see the error message on your website under certain circumstances – https://vertis.d.pr/i/t703eQ .
In this case, please make sure you clear the cache – https://docs.themeisle.com/article/1526-how-to-clear-the-cache-in-wordpress , switch to a different theme, disable all plugins except for PPOM and WooCommerce and see if the issue persists.
