Error message – No payment method selected

  • Resolved lizzia

    (@lizzia)


    1 year, 1 month ago

    Hello everyone,

    I have a problem with my Woocommerce webshop. I use the WC Buckaroo BPE Gateway plugin integration to process payments. However, I get the error message ‘no payment method selected’ (in Dutch: geen betaalmethode geselecteerd) while (standard iDEAL) is indeed selected. The strange thing is that after switching to another payment method, the payment method does work. This is also the case when you switch back to the standard pre-selected method. This seems like the trigger or standard load of the payment option when the checkout page opens is missing, while it becomes activated when you switch manually to another payment option.
    I have contacted the developer of the Buckaroo plugin, but they indicate that the problem is not due to their own plugin and probably to the configuration of my webshop or a conflict with another plugin.

    On my live webshop (the non-test version) I have solved the problem for now by placing the manual payment method ‘bank transfer’ at the top by default. The visitor is then forced to choose another payment method, which triggers the payment method anyway.

    Can someone help me find the problem?

    System Status Report

    ### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.8.2
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### Active Plugins (19) ###

Solid Security Basic: door SolidWP – 9.3.7
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Custom Post Type UI: door WebDevStudios – 1.17.3
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: door Thomas Geiger – 1.20.3
Google for WooCommerce: door WooCommerce – 2.9.11
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### Dropin Plugins () ###

maintenance.php: maintenance.php

### Settings ###

Legacy API Enabled: –
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Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
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### WC Pages ###

Winkelbasis: #7 - /winkel/
Winkelwagen: #8 - /winkelwagen/ -  Bevat het woocommerce/cart blok
Afrekenen: #9 - /afrekenen/ -  Bevat het woocommerce/checkout blok
Mijn account: #10 - /mijn-account/ -  De inhoud van deze pagina wordt overschreven door aangepaste template inhoud
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Parent Theme Version: 1.0.4
Parent Theme Author URL: https://maneshtimilsina.com/
Theme type: Blokthema
WooCommerce Support: ✔

### Templates ###

Overrides: /var/www/vhosts/lizzia.nl/test22042025.lizzia.nl/wp-content/plugins/woocommerce/templates/block-notices/error.php
/var/www/vhosts/lizzia.nl/test22042025.lizzia.nl/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/var/www/vhosts/lizzia.nl/test22042025.lizzia.nl/wp-content/plugins/woocommerce/templates/block-notices/success.php
qoe/templates/archive-product.html
qoe/templates/single-product.html


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In afwachting: 6
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### Status report information ###

Generated at: 2025-04-22 18:59:01 +02:00

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year, 1 month ago

    Hi there!

    Thank you for sharing the complete details about the issue.

    To assist you better, could you please confirm whether the issue only appears when the WC Buckaroo BPE Gateway plugin is activated? If yes, it’s possible that the plugin is conflicting with another plugin.

    To troubleshoot further, I suggest deactivating all plugins except WooCommerce and WC Buckaroo BPE Gateway, and then checking if the issue persists.

    • If the issue still occurs, it likely indicates that the problem is with the WC Buckaroo BPE Gateway plugin itself. In that case, please contact the plugin’s support team again and let them know that the issue appears even after deactivating all other plugins, so they can investigate further.

    On the other hand, if you’re facing the same issue even after deactivating the WC Buckaroo BPE Gateway plugin, could you please share your site URL with us? That way, we can try to replicate the issue on your site and assist you accordingly.

    If you don’t want to affect your live site, you can create a staging site using the following plugin and then run a conflict test there:
    👉 WP Staging

    I hope this helps!

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    1 year, 1 month ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

    bmooij

    (@bmooij)

    7 months, 3 weeks ago

    I’ve the same issue.

    I noted when the customer is a new customer and he needs to fill in the address form, the property “payment_method” is not send using the POST request.
    Then I get the same error message.

    When the new customer refreshes the page, this details are already filled in, and then he can proceed the payment. Because then the “payment_method” is send over.

    LovingBro (woo-hc)

    (@lovingbro)

    7 months, 3 weeks ago

    Hi @bmooij,

    I understand that you have a somewhat similar problem.

    However, per forum best practices and guidelines, it’s advised that you create a new topic so we can address your issue separately: https://ww.wp.xz.cn/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    You can create a new thread here: https://ww.wp.xz.cn/support/plugin/woocommerce/#new-topic-0 — please make sure to include as much information as you can, such as your WooCommerce version, active payment gateway, and any relevant console or network log details.

    Thanks for understanding!

Viewing 4 replies - 1 through 4 (of 4 total)

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