Hello @hassenkam,
Thank you for reaching out to us.
We have tested this on our end and the submit button keeps loading after entering the wrong password.
If the submit button keeps loading after you enter the password in partial content protection (PCP) form, it might be due to No ‘Access-Control-Allow-Origin’ header issue. It happens when your site is HTTPS but you unlock the content in HTTP page.
To fix it, all you need to do is to redirect the HTTP to HTTPS automatically.
Please check and let us know if it works.
@buildwps
Well, I already use Really Simple Security (previously Really SImple SSL) to redirect to HTTPS, so shouldn’t it work then?
Or can you tell me exactly what else to do?
Thank you
Hi @hassenkam ,
Thank you for the information.
Could you please help test protecting a page/post then use a password and checking if it works?
Additionally, could you share with us the hosting server and cache server you are using? Could you also help exclude the protected page (https://www.videnskabsklubben.dk/download-materiale-kontaktpersoner/) from the cache please?
Awaiting your reply.
@buildwps
it works fine, when using correct password, but gets stuck on loading with no message with wrong password.
I had previously tried to deactivate all caching on the entire site, but that didn’t help anything.
Hi @hassenkam ,
Could you help to contact us via our Contact Form to get the modified version and install it then check if it fix the issue please?
Note: please back up your site before installing our modified version.
Awaiting your reply.
@buildwps
Thanks, I’ve send a message there.
@buildwps
Where, I don’t see any message?
Hi, I just wanted to say that you are not alone @hassenkam – I am facing the exact same problem. My hosting is Namecheap, I use Cloudflare (if it matters) and my site is set to HTTPS only. I tried with and without the Really Simple SSL plugin and the issue persists, so it’s probably a bug with the plugin.
I created my own support ticket via your contact form @buildwps. Looking forward to hearing from you.
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This reply was modified 1 year, 6 months ago by
sidewindern7.
Hello @hassenkam and @sidewindern7,
Thank you for your response. We have already provided the modified versions via support, and we will also be releasing it in the new updates very soon.
Please do not hesitate to contact us, should you need further help.
Confirming for whoever comes across this thread that the modified version that @buildwps provided via email support is working well.
Thank you again for the super fast help (especially during a weekend!)
Hello @sidewindern7,
Thank you for confirming and sharing your experience! 😊 We’re glad to hear that the modified version is working well for you.
Our team is always happy to assist, even on weekends, to ensure everything runs smoothly for our users. If you need further assistance, don’t hesitate to reach out!
Hi There, We experience the exact same problem. How can we get the modified version?
Hello @jacobsr,
Thank you for contacting us.
You can contact us via our Contact Form to get the modified version of the plugin. Also, please backup your site before installing the modified version.
Thanks!
