Error message on WP update on self hosted server

  • WordPressCytoServer

    (@jeraldweinstein)


    2 years ago

    Hello, I am unable to update to latest version of WP 6.5.3 . I am site administrator.

    I have the same problem with updating themes (1), plugins(4), and WP 6.5.3 from 6.2.2.

    To update this I simply have to click on update and wait for the run to finish.

    I am using Google Chrome , Debian Linux, and my Host server is Digital Ocean.

    Here is the returned message after clicking on “update”

    Update WordPress

    Downloading update from https://downloads.wp.xz.cn/release/wordpress-6.5.3-new-bundled.zip…

    The authenticity of wordpress-6.5.3-new-bundled.zip could not be verified as no signature was found.

    Unpacking the update…

    Could not create directory.: /home/xxxxx/public_html/wp-content/upgrade/wordpress-6.5.3-new-bundled

    Installation failed.

    I have attempted to check the permissions of the folders and files in they seem correct.

    Given the above error message I referenced https://host4geeks.com/blog/how-to-resolve-the-wordpress-plugin-update-failed-download-failed-unauthorized-error-message/

    for help in correcting it however to no avail.

    Thank you. Please advise.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • royjemee

    (@royjemee)

    2 years ago

    Hello,

    From my perspective, this only happens due to folder permission and lack of space. If you have set the folder permission properly then try to optimize your disk space.

    Download some large media files and remove it from your hosting. Then try again.

    Thread Starter WordPressCytoServer

    (@jeraldweinstein)

    2 years ago

    Hello,

    I checked my permissions and they seem to be correct.

    Thanks for the suggestion.

    Not sure what else to try. There were many comments I deleted but that

    didn’t really matter in this situation. I’ll keep trying.

    I

    Thread Starter WordPressCytoServer

    (@jeraldweinstein)

    2 years ago

    Just discovered this under Site Health / File Permissions:

    Shows whether WordPress is able to write to the directories it needs access to.

    The main WordPress directoryNot writable

    The wp-content directoryNot writable

    The uploads directoryNot writable

    The plugins directoryNot writable

    The themes directoryNot writable

    All of the file permissions are set as follows:

    d r w x r-x r-x 14 user/group

Viewing 3 replies - 1 through 3 (of 3 total)

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