Error Message purchasing a shipping label

  • Resolved editoratthr

    (@editoratthr)


    1 year ago

    Hi, I am receiving an error message when purchasing postage through Woo Commerce Shipping. The error message reads:

    “Error purchasing label.

    Error: The WooCommerce Shipping server returned: Bad Request Only USD currency is accepted at the moment ( 400 )

    I think all my setting are good, as in set to charge USD to my US based credit card in the Woo Commerce Shipping settings. Any thoughts on fixing this are appreciated. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    1 year ago

    Hey @editoratthr,

    Do you currently have your store currency set to USD in the Currency Options section on the WooCommerce > Settings > General page?

    Also, if you use a multi-currency plugin on your site (or anything that might affect the woocommerce_currency filter), try temporarily deactivating those plugins and re-test to see if that resolves the error.

    If the conflict test fixes the problem, reach out to the developer of the plugin that seems to be the issue and let them know about the error.

    Let us know what you find out!

    Thread Starter editoratthr

    (@editoratthr)

    1 year ago

    Hey Shaun, I deactivated a multi-currency plugin and that did it. Thanks.

    Jonayed (woo-hc)

    (@jonayedhosen)

    1 year ago

    Hi @editoratthr ,

    I’m really glad we were able to point you in the right direction!

    Since everything seems to be working fine now, I’ll go ahead and mark this thread as resolved.

    If you have a moment, we’d really appreciate it if you could share your experience by leaving us a review: https://ww.wp.xz.cn/support/plugin/woocommerce-shipping/reviews/#new-post. Your feedback helps us keep improving!

    Please don’t hesitate to create a new topic if you need further assistance.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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