Error message: Uncaught Error: Class ‘Automattic\Jetpack\Redirect’

  • Resolved eric2568909

    (@ericrantisi09)


    6 years ago

    Good Afternoon,

    I received the error below from WordPress after updating Jetpack from 8.4.2 to 8.5.

    Please could you assist in solving the error?

    Thank you
    Eric

    Error Details
    =============
    An error of type E_ERROR was caused in line 1250 of the file /usr/www/users/sitedb/wp-content/plugins/jetpack/modules/publicize/publicize.php. Error message: Uncaught Error: Class ‘Automattic\Jetpack\Redirect’ not found in /usr/www/users/sitedb/wp-content/plugins/jetpack/modules/publicize/publicize.php:1250
    Stack trace:
    #0 /usr/www/users/sitedb/wp-content/plugins/jetpack/modules/publicize/ui.php(30): publicize_calypso_url()
    #1 /usr/www/users/sitedb/wp-includes/class-wp-hook.php(287): Publicize_UI->init(”)
    #2 /usr/www/users/sitedb/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #3 /usr/www/users/sitedb/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /usr/www/users/sitedb/wp-settings.php(540): do_action(‘init’)
    #5 /usr/www/users/sitedb/wp-config.php(88): require_once(‘/usr/www/users/…’)
    #6 /usr/www/users/sitedb/wp-load.php(37): require_once(‘/usr/www/users/…’)
    #7 /usr/www/users/sitedb/wp-admin/admin-ajax.php(22): require_once(‘/usr/www/users/…’)
    #8 {main}
    Thrown

    Site information:
    WordPress version 5.4.1
    Current theme: Radiate Pro Child (version 2.1.5.1526352917)
    Current plugin: Jetpack by WordPress.com (version 8.5)
    PHP version 7.2.30-1+0~20200419.40+debian9~1.gbpb1b799

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lizkarkoski

    (@lizkarkoski)

    6 years ago

    Hi Eric –

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.
    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Let us know which site you’re working on too. Thanks.

    Thread Starter eric2568909

    (@ericrantisi09)

    6 years ago

    Thank you. The source of the problem was another plugin. I have since deleted the plugin and everything works fine now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error message: Uncaught Error: Class ‘Automattic\Jetpack\Redirect’’ is closed to new replies.