error message – user side | ww.wp.xz.cn

shk111
(@shk111)

7 years ago
Hi there,

i’ve been using your plugin for years now but recently I experiment an issue on the client side.
“An error occurred while sending your message. PLEASE TRY AGAIN LATER”
where can it come from?

Thanks
- This topic was modified 7 years ago by shk111.
The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

7 years ago

FAQ > After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?

Thread Starter shk111
(@shk111)

7 years ago

Yes I’ve seen it.
however, it is a orange border but it is not spam. I’ve tried with my personal address but the issue still happen
Neil Murray
(@buzztone)

7 years ago
CF7 5.1.+ updated to reCAPTCHA v3.

The orange error border indicates reCAPTCHA v3 is not working correctly on your site.

You may see this error if you’ve:
- previously used reCAPTCHA v2 with CF7
- updated to CF7 5.1.1 or newer and
- not changed your previous reCAPTCHA v2 keys to reCAPTCHA v3 keys at Contact > Integration.
The API keys for reCAPTCHA v2 don’t work with the reCAPTCHA v3 API.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error message – user side’ is closed to new replies.

3 replies
3 participants
Last reply from: Neil Murray
Last activity: 7 years ago
Status: not resolved