Error message when generating critical CSS

  • Resolved rawan2021

    (@rawan2021)


    2 years, 4 months ago

    Hi

    I had an error message when i tried to generate critical CSS on my website.

    it says Failed due to unexpected error, and requires to contact support. The overall score in Jetpack Boost jumped unexpectedly to A (99) which is usually 59

    Another error is when i add a product to the cart and try to view the cart i get an error message saying ‘There has been a critical error on this website.

    Please advise

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  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    2 years, 4 months ago

    Hi @rawan21 –

    For the Critical CSS error, that most often happens when something is disrupting the communication channel between our servers and your website

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    If you choose to reach out directly, please include a link to this thread.

    —

    For the error when adding to the cart, I recommend checking your error logs. There should be a message in the logs indicating what is causing the issue. If you are unsure how to do this, your hosting provider will be able to help you.

Viewing 1 replies (of 1 total)

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