Error Message WordPress Dashboard
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Logging on this morning I have the same message in my site dashboard. I’ve been using the plugin for over a year and all has been fine.
Cannot read properties of undefined (reading ‘Pe’)
in GoogleChart
in ContextProvider
in Chart
in div
in GoogleChart
in div
in WPDashboardUniqueVisitorsChartWidget
in div
in WPDashboardWidgets
in div
in WPDashboardApp
in RestoreSnapshots
in ErrorHandler
in ThemeProvider
in StrictMode
in Root
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Likewise
Cannot read properties of undefined (reading 'Pe') in GoogleChart in ContextProvider in Chart in div in GoogleChart in div in WPDashboardUniqueVisitorsChartWidget in div in WPDashboardWidgets in div in WPDashboardApp in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in RootHi @nicolaebtc,
Thanks for getting in touch. From previous reports of this error this came about as a result of a third party plugin conflict, with another plugin requesting Google Chary library scripts outside of their pages (including on the Site Kit dashboard).
So we can determine the cause in your case, please share your Site Health information using this form. Once we have this I can check your plugin environment and see if I can identify any such plugin.
You can also check does the same occur if you activate Site Kit in troubleshooting mode, using the Health Check & Troubleshooting plugin.
Let me know if you have any questions with the above.
Do you know which plugin?
If you’d like to share your Site Health information I can check your plugins. We’ve been able to reproduce this error with older versions of Registration Magic, however, it’s possible other plugins could also request Google Charts Library scripts on the Site Kit dashboard page also.
If you can tell me the plugin I can resolve it myself. Thanks
Hi @nicolaebtc,
We’re not aware of any other plugin other than the mentioned Registration Magic (older plugin versions only, as highlighted in the related GitHub issue).
As other plugins may request Google Library scripts I would have to check the other plugins you have active if you’re not a Registration Magic user. To do so, I would need a list of the plugins you have active via your Site Health information.
If you prefer to troubleshoot yourself, you can also use the Health Check & Troubleshooting plugin, checking does the same occur with only Site Kit enabled in troubleshooting mode.
I have the same problem and I think it is the plug-in “GAinWP Google Analytics Integratie voor WordPress” by IntelligenceWP. When I deactivate it, the error message is gone. But I want to use this plugin anyway, so deactivating isn’t the solution for me.
Thanks for sharing @robinvanwees, and nice troubleshooting. I’d certainly be happy to check this out, while also providing a solution in the form of a mini plugin or reaching out to the plugin developers if we can determine a fix applicable on their side. So I can work with you on this can you open an individual support topic and we can communicate from there?
Indeed, @robinvanwees is correct.
The problem lies with GAinWP being activated at the same time as Site Kit, as deactivating GAinWP removes all of the errors.
I’ll revert back to the previous version of site-kit until all is resolved.
**Edit**
Reverted back to the previous version of Site Kit and all the errors have gone now.
Many thanks for confirming @deeveearr. During my testing with the latest version of Site Kit (1.90.0) and GAinWP Google Analytics Integration for WordPress (5.5.1.1) I don’t encounter same.
So we can determine more on this, can you share your Site Health information and I can try set up a similar environment to your own? I’ll also continue testing the non default GAinWP settings. I can see some scripts loaded on Site Kit URLs at present.
Sorry, @jamesosborne but I haven’t got a clue how to submit things by using Google Forms.
I never use them as they are rife with scammers.
As regards GAinWP I have it set to ‘Reporting Only’
Thanks for the update @deeveearr. I haven’t been able to successfully set up an access code with GAinWP, given the OAuth set up flow used now results in errors. As the plugin is no longer maintained I don’t expect this to change.
As regards GAinWP I have it set to ‘Reporting Only’
Nice troubleshooting! If you want to discuss your case further and confirm a workaround you can open an individual support topic. As other users may be impacted, as indicated above, it would be great to confirm that setting the plugin to “Reporting only” results in the Site Kit dashboard working as expected.
@nicolaebtc Can you confirm that you’ve shared your Site Health information? We have one form complete which references a site (https://earth*****.com/). This site doesn’t have any third party Analytics type plugins, although it looks like there may be some plugins that loads Google Chart library scripts, which may be conflicting with the Site Kit dashboard. Let me know if this is from you, and I’ll setup a similar environment and perform some testing.
I submitted via google document however no one has responded.
Hi @nicolaebtc,
Many thanks for sharing. Thanks to you and others reporting this we’ve been able to identify the cause and we’re releasing an update at some stage today that will address this conflict. You’ll find more details on this below:
https://github.com/google/site-kit-wp/issues/6350
We’ll let you know here as soon as this is released. Thanks again.
@nicolaebtc I’m just following up with you to let you know that we’ve released a plugin update to ensure there are no conflicts with the Site Kit widget on the main WordPress dashboard, which should ensure you no longer encounter the error message previously reported.
Can you update to this latest version (1.90.1) and confirm all works as expected? You can find this plugin update from visiting the “Plugins” tab from your WordPress admin panel.
Let me know if you have any questions on this, and many thanks for reporting this.
@deeveearr @robinvanwees @eastcoaststudio Can you also update to this latest Site Kit version? Likewise we appreciate you sharing your findings with this conflict.
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