Error Msg in Dashboard

  • Resolved wpdv

    (@wpdv)


    6 years, 6 months ago

    Hi, I’m getting this message in my WP dashboard within your widget. Please advise. Thank you!

    Oops!
    OpenSSL SSL_read: Success
    Don’t worry, This error message is only visible to Administrators.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Asad Shahbaz

    (@artisticasad)

    6 years, 6 months ago

    Hi,

    We are sorry that you are facing this issue. Please contact us on Analytify’s support form, we might need some additional information from you regarding this issue.

    Also please share your site’s diagnostic information within the support form.

    https://nimb.ws/h5ZX8r

    https://analytify.io/support/

    Plugin Author Adnan

    (@hiddenpearls)

    6 years, 6 months ago

    Hi, @all

    We have seen that the cURL version (curl-7.67.0) that installed in your Server OS was not supported by official application repositories. According to their website https://curl.haxx.se/download.html cURL version (curl-7.67.0) is a stable version but not for all operating systems yet. It seems that cURL version (curl-7.67.0) was manually installed on your servers.

    Stable version according to OS

    Centos8 = curl-7.61.1-8.el8.x86_64.rpm
    Centos7 = curl-7.29.0-54.el7.x86_64.rpm
    Debain10 = curl_7.64.0-4_amd64.deb
    Debain09 = curl_7.52.1-5+deb9u9_amd64.deb
    Ubuntu 18.04 = curl_7.58.0-2ubuntu3_amd64.deb
    Ubuntu 16.0.4 = curl_7.47.0-1ubuntu2_amd64.deb

    In our debugging process, We downgraded to cURL version (curl-7.66.0) and It worked fine. I highly recommend to ask your webhosts or sysadmins to downgrade the cURL version (curl-7.67.0) to cURL version (curl-7.66.0) should make the Analytify work again.

    P.S We are also working on our code to make it work with even unstable version of cURL but until then use the above solution, please.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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