Error: no authorization

  • Resolved holidaystorm

    (@holidaystorm)


    9 years, 1 month ago

    Hello!

    After one month of using Weglot, I have really weird error. Everytime when I’m try to turn on the plugin, name appeared on the left bar, but on the plugin list it’s not bold like other active ones.

    Neverless, when I’m trying to open settings or any other link connected with Weglot, I get this bar with info about not having admin authorization.

    What can I do, to make plugin working good again?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Weglot Translate Team

    (@remyb92)

    9 years, 1 month ago

    Hi,

    This is possible that you don’t have access to the plugin configuration. Are you the admin of the website ? If not, try contacting your admin to see if he can give you the rights

    Thread Starter holidaystorm

    (@holidaystorm)

    9 years, 1 month ago

    I am the only one administrator, so I don’t know how I can’t have this access.

    Plugin Author Weglot Translate Team

    (@remyb92)

    9 years, 1 month ago

    Hi,

    were you able to solve this ?
    If not, can you send me an email to [email protected] for further investigation ?
    I’m closing the topic here but don’t hesitate to send me an email to continue investigation.

    Best

    quietthunderdesigns

    (@quietthunderdesigns)

    9 years ago

    I am having this same problem. I activate the plugin but it still appears inactive on the Plugins page but appears in the left sidebar. When I click on it, I get:

    “Sorry, you are not allowed to access this page.” (and I am admin)

    Please advise.

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

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