Error: NoDecodeDelegateForThisImageFormat

Resolved

(@mdshuvo)

I am getting this error when I set Shop header/logo http://prntscr.com/q24ihm


Exception: NoDecodeDelegateForThisImageFormat
PNG @ error/constitute.c/ReadImage/501
#0 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/lib/Cpdf.php(4862): Imagick->__construct('/html/wordpress...')
#1 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/lib/Cpdf.php(4984): Cpdf->addImagePngAlpha('/html/wordpress...', 57.442913385827, 727.75417322835, 204.86757337151, 85.03937007874, 6)
#2 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Adapter/CPDF.php(864): Cpdf->addPngFromFile('/html/wordpress...', 57.442913385827, 727.75417322835, 204.86757337151, 85.03937007874)
#3 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer/Image.php(110): Dompdf\Adapter\CPDF->image('/html/wordpress...', 57.442913385827, 29.096456692913, 204.86757337151, 85.03937007874, 'normal')
#4 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(293): Dompdf\Renderer\Image->render(Object(Dompdf\FrameDecorator\Image))
#5 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(127): Dompdf\Renderer->_render_frame('image', Object(Dompdf\FrameDecorator\Image))
#6 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Image))
#7 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableCell))
#8 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableRow))
#9 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\TableRowGroup))
#10 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Renderer.php(194): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Table))
#11 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameReflower/Page.php(148): Dompdf\Renderer->render(Object(Dompdf\FrameDecorator\Block))
#12 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/FrameDecorator/AbstractFrameDecorator.php(895): Dompdf\FrameReflower\Page->reflow(NULL)
#13 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/dompdf/dompdf/src/Dompdf.php(847): Dompdf\FrameDecorator\AbstractFrameDecorator->reflow()
#14 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php(53): Dompdf\Dompdf->render()
#15 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(616): WPO\WC\PDF_Invoices\PDF_Maker->output()
#16 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(651): WPO\WC\PDF_Invoices\Documents\Order_Document->get_pdf()
#17 /html/wordpress/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(337): WPO\WC\PDF_Invoices\Documents\Order_Document->output_pdf('inline')
#18 /html/wordpress/wp-includes/class-wp-hook.php(288): WPO\WC\PDF_Invoices\Main->generate_pdf_ajax('')
#19 /html/wordpress/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
#20 /html/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#21 /html/wordpress/wp-admin/admin-ajax.php(175): do_action('wp_ajax_generat...')
#22 {main}

Screenshot: http://prntscr.com/q24jtn
System Configuration: http://prntscr.com/q24jeq

This topic was modified 6 years, 6 months ago by James Huff.
This topic was modified 6 years, 2 months ago by Yui. Reason: please use CODE button for code formatting

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Contributor Ewout
(@pomegranate)

6 years, 6 months ago
This appears to be an issue with the version of ImageMagick installed on your server. Two things you could do:
1. Contact your host and ask if there’s something you can do to enable PNG support in ImageMagick on your server
2. Use JPG instead – much faster to process and better suited for PDF, but first and foremost it doesn’t require ImageMagick
Hope that helps!
Thread Starter Akhtarujjaman Shuvo
(@mdshuvo)

6 years, 6 months ago

It workes. Great thanks.

ichars
(@ichars)

6 years, 2 months ago

I am facing a similar issue and am posting on this thread instead of creating a new one because I have a question regarding the solution mentioned.

@pomegranate Do I need to ask the hosting provider to use jpeg or is that something I can select in the plugin. I looked at the various options in the plugin but haven’t found where to select jpeg.

Kindly suggest

Thread Starter Akhtarujjaman Shuvo
(@mdshuvo)

6 years, 2 months ago

@ichars You don’t need to activate any option. Just upload the logo as jpeg, jpg.
Thanks

midihead
(@midihead)

6 years, 2 months ago

I too am having this issue. I replaced our PNG logo with a JPG version which fixed the packing slips but we’re still having this issue when trying to print the invoices. We also cleared the server and browser caches. I have disabled all other plugins except for WooCommerce and the packing slips plugin and switched to a default WordPress theme and the issue remains. Please help as soon as possible. Thank you.

Plugin Contributor Ewout
(@pomegranate)

6 years, 2 months ago

The best solution to this would be to ask your host to fix it (by enabling PNG support in ImageMagick), but if that’s not possible then JPG can certainly work. Existing invoices will still use the old settings by default (normally they shouldn’t just change if your address/logo/company name changes), but you can override this by setting the ‘Always use most current settings’ option at the bottom of the settings page under Documents > invoice.

ichars
(@ichars)

6 years, 2 months ago

Thank you very much, you suggestions worked for me

thepackagency
(@thepackagency)

6 years ago

Dear Ewout,

We’re facing the same problem. But the problem is we have PNG support on and installed the php module…

thepackagency
(@thepackagency)

6 years ago

We even get noticed that ImageMagick recognizes it as an png

thepackagency
(@thepackagency)

6 years ago

Reupload the image (as PNG) made it work…

Viewing 10 replies - 1 through 10 (of 10 total)

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