Error! nonce value is missing…

  • Resolved rahulsharma108

    (@rahulsharma108)


    4 years, 3 months ago

    Hi,

    For some transactions, not all, there is a message that appears to say:

    Error! Nonce value is missing int he URL or Nonce verification failed.

    I have made purchases with the link and they have been gone through ok, but sometimes a purchaser will get this error. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mra13 / Team Tips and Tricks HQ

    (@mra13)

    4 years, 3 months ago

    This can happen if you have page caching happening on your site (so the page shown to the customer is getting outdated due to a cached page being shown).

    Try reducing the amount of time a page stays cached. Or you can exclude the product page (containing the button) from caching.

    Thread Starter rahulsharma108

    (@rahulsharma108)

    4 years, 3 months ago

    Hi,

    Thank you for getting back to me. The page is in fact not being cached, we stopped it a couple of weeks ago but the same issue happened over the weekend. Could it be anything else?

    By the way the purchase does go through, so payment is accepted. It just looks like it didn’t.

    Plugin Author mra13 / Team Tips and Tricks HQ

    (@mra13)

    4 years, 3 months ago

    It can’t be anything other than caching or some kind of conflict.

    Most likely there is a bit of caching happening somewhere which is making the “nonce” value (a security check) go stale. Whenever the nonce value is stale, it will have that error.

    Make sure to empty all cached pages before stopping the caching. Stopping the caching doesn’t delete the cached pages. So it can still continue to show cached page intermittently.

    Thread Starter rahulsharma108

    (@rahulsharma108)

    4 years, 3 months ago

    We deleted the cache on each of the pages and stopped the cache from being saved on the page but the nonce value appeared again over the weekend. Any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)

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