Error: Nonce verification has failed.

  • Resolved hereforawhile

    (@hereforawhile)


    7 years, 4 months ago

    Hello,

    Give has recently stopped working on our site. Selecting ‘donate now’ returns the dreaded ‘Error: Nonce verification has failed.’

    After reading online about this, I’ve removed all donation-related pages from caching, and have tried disabling our caching and security plugins, but to no avail.

    Has anyone been experiencing the same lately? Are there any known fixes available?

    Thank you for your help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 4 months ago

    HI there,

    When I go to your donation page, I notice that your name and email address are hardcoded into the fields. This typically happens when the form has been copy/pasted into a Divi block. If you inspect the block that the Give form is in, most likely you’ll see the form markup in there. Instead of that, you need to use the Give shortcode. See our docs on that here:
    https://givewp.com/documentation/core/shortcodes/give_form/

    Thanks!

    Thread Starter hereforawhile

    (@hereforawhile)

    7 years, 4 months ago

    Many thanks for the heads up, Matt. I was pretty sure we used the shortcode correctly, but something must have fallen through the cracks. I now deleted the previous Divi block, added a shortcode module and pasted the correct shortcode and the donations are going through again. Appreciate the support—thank you.

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 3 months ago

    Thanks for the confirmation, glad we got it worked out.

    If you’re enjoying Give and appreciate our support, we’d love a kind review from you here:
    https://ww.wp.xz.cn/support/plugin/give/reviews/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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