Error not a valid address

  • Resolved avacher

    (@avacher)


    3 years, 7 months ago

    Hello team,
    I need help finding out from where this error comes from ?

    “not a valid address – missing necessary tax information”

    FYI the country has been entered properly into the form.

    Some clients cannot confirm their order because of this error showing up on the checkout form. Thank you!

    • This topic was modified 3 years, 7 months ago by avacher.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andre Gagnon

    (@2winfactor)

    3 years, 7 months ago

    Thanks for reaching out about this. Can you tell me which country your are filling out? Also, is it the full address field (with street address, city, etc), or the smaller one that you see on the checkout form?

    Thread Starter avacher

    (@avacher)

    3 years, 7 months ago

    Hi @2winfactor
    Thank you for your answer. Filling with France, and it is the small checkout only with country. thank you

    Plugin Author Andre Gagnon

    (@2winfactor)

    3 years, 7 months ago

    Can you make sure you’ve filled out your own tax information under SureCart > Settings > Taxes? Perhaps some of your own tax info is missing.

    Thread Starter avacher

    (@avacher)

    3 years, 7 months ago

    All good thank you for your help!

    Plugin Support Aamir

    (@aamiribsf)

    3 years, 7 months ago

    Hello @avacher,

    You’re most welcome!

    Thanks for informing us.

    Have a great day ahead 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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