Error occurred while updating SpamFireWall

  • Resolved Randy King

    (@randyking)


    4 years, 1 month ago

    Full error: 2022-04-16 08:18:32: Error occurred while updating SpamFireWall local base. Error: The discrepancy between the amount of data received for the update and in the final table: wp_cvpxqz_cleantalk_sfw. RECEIVED: 13437. ADDED: 13439

    What to do about this? Is there a manual re-try?

Viewing 5 replies - 1 through 5 (of 5 total)
  • SergeM

    (@serge00)

    4 years, 1 month ago

    Hello, @randyking.

    Please, synchronize the plugin:
    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> press the button “Synchronize with Cloud”

    Did it help?

    T4G

    (@tips4gamers)

    4 years, 1 month ago

    I have a similiar issue. I synchronized the plugin and it added the curl at the end:

    2022-04-19 14:02:51: Error occurred while updating SpamFireWall local base. Error: CONNECTION_ERROR : "cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received"

    EDIT: It works now.

    EDIT 2: It reverted back to the same error message.

    • This reply was modified 4 years, 1 month ago by T4G.
    • This reply was modified 4 years, 1 month ago by T4G.
    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    4 years, 1 month ago

    Hello, @tips4gamers.

    Seems like the CleanTalk plugin can not connect to the CleanTalk Cloud from your hosting. Something is blocking it. Please,
    1) Check if CURL support and allow_url_fopen (in php.ini) options are available and switched on on your webserver. 
    You can ask about this your webmaster or your hosting provider. Just send them this answer.
    2) Do the following: WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Use WordPress HTTP API” to “On” —> Save Changes.
    3) Check if our IPs are available from your webserver: https://cleantalk.org/help/cleantalk-servers-ip-addresses.

    If it didn’t help, please, create your own topic or contact us via our Private ticket system: https://cleantalk.org/my/support/open.

    T4G

    (@tips4gamers)

    4 years, 1 month ago

    After a few tries, it now works as it did before. I will whitelist some IPs via Cloudflare.

    Thanks for the help and information!

    Plugin Author Denis Shagy

    (@shagimuratov)

    4 years, 1 month ago

    @tips4gamers you are welcome and thank you for keeping us up to date!

Viewing 5 replies - 1 through 5 (of 5 total)

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