Hello @orfanosmoto,
Thank you for reaching out.
I fully examined the issue you have raised on this topic and was unable to replicate it on my end, and no similar issues have been reported by other users to this moment.
Kindly explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website. You can upload your files using one of the following online services:
https://drive.google.com
https://dropbox.com
Or any other service you know.
There may have been an issue on your server during the plugin upload or update process. Please delete the entire ocean-extra folder from wp-content/plugins, then go to WP Dashboard > Plugins > Add New and reinstall and activate the plugin. Do the same for WooCommerce as well.
Also, to better understand the condition of your website and the issue you are encountering, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ or https://gist.github.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png (you can remove your email address from the content).
Before sending these, please make sure that:
Everything on your website is running the latest versions (WP, theme, plugins). If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.
Please recheck your issue and keep us posted.
Hope it helps.
Best Regards
