Error on activation

  • Resolved docscurlock

    (@docscurlock)


    4 years ago

    Hello,

    I’m trying to install the plugin but I immediately get an error from wordpress.
    Can you help me to solve this problem? I am very interested in this plugin…

    Thank you.

    WordPress version 5.9.3
    Thème actuel : Kadence (version 1.1.18)
    Extension actuelle : Orders Tracking for WooCommerce (version 1.1.15)
    PHP version 8.1.0

    Détails de l’erreur
    ======================
    Une erreur de type E_ERROR a été causée dans la ligne 608 du fichier /home/calaglk/www/wp-content/plugins/woo-orders-tracking/includes/support.php. Message d’erreur : Uncaught TypeError: array_filter(): Argument #1 ($array) must be of type array, null given in /home/calaglk/www/wp-content/plugins/woo-orders-tracking/includes/support.php:608
    Stack trace:
    #0 /home/calaglk/www/wp-content/plugins/woo-orders-tracking/includes/support.php(608): array_filter(NULL)
    #1 /home/calaglk/www/wp-content/plugins/woo-orders-tracking/includes/support.php(562): VillaTheme_Support->get_data(‘woo-orders-trac…’)
    #2 /home/calaglk/www/wp-includes/class-wp-hook.php(307): VillaTheme_Support->villatheme_support(”)
    #3 /home/calaglk/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #4 /home/calaglk/www/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
    #5 /home/calaglk/www/wp-content/plugins/woo-orders-tracking/includes/admin/settings.php(288): do_action(‘villatheme_supp…’)
    #6 /home/calaglk/www/wp-includes/class-wp-hook.php(307): VI_WOO_ORDERS_TRACKING_ADMIN_SETTINGS->settings_callback(”)
    #7 /home/calaglk/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #8 /home/calaglk/www/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
    #9 /home/calaglk/www/wp-admin/admin.php(259): do_action(‘toplevel_page_w…’)
    #10 {main}
    thrown`

Viewing 5 replies - 1 through 5 (of 5 total)
  • angelagrey

    (@angelagrey)

    4 years ago

    Hi,

    Thank you for letting us know.
    I was installing the plugin again a few times on my site, but I don’t see that error you’re encountering.
    So I doubt this could be a conflict, could you try installing the plugin again when only WooCommerce is activated?

    Best regards.

    Thread Starter docscurlock

    (@docscurlock)

    4 years ago

    Hello,

    Unfortunately, I tried as you said and… still the error.
    As you can see from the screenshots below, I have enabled only WooCommerce and order tracking for WooCommerce.
    I still get the message, “A critical error has occurred on this site. Please check your site admin email inbox for more information.”

    https://postimg.cc/mtTnsNyM
    https://postimg.cc/t1P0TRZV

    Thank you.

    angelagrey

    (@angelagrey)

    4 years ago

    Thank you for reporting this issue. We’ll fix this problem in the next update.

    Best regards.

    angelagrey

    (@angelagrey)

    4 years ago

    We fixed this issue, please update the plugin.

    Best regards.

    Thread Starter docscurlock

    (@docscurlock)

    4 years ago

    Thanks a lot, works perfectly now !

Viewing 5 replies - 1 through 5 (of 5 total)

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