Error on clients site

  • Resolved ctsnww

    (@ctsnww)


    7 years, 7 months ago

    Client has reported a problem with their site:

    Warning: session_write_close(): using touch command with binary protocol is not recommended with libmemcached versions below 1.0.18, please use ascii protocol or upgrade libmemcached in /var/sites/o/overton-on-dee.co.uk/public_html/cms/wp-content/plugins/memphis-documents-library/includes/mdocs-functions.php on line 475

    is displayed on every page!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bhaldie

    (@bhaldie)

    7 years, 7 months ago

    Your client need to update there server, the error is due to the fact they are using old libraries and need to update them.

    Please inform you client that it is important to keep your servers up to date.

    Thread Starter ctsnww

    (@ctsnww)

    7 years, 7 months ago

    Which libraries are you talking about??

    Plugin Author bhaldie

    (@bhaldie)

    7 years, 7 months ago

    libmemcached

    Thread Starter ctsnww

    (@ctsnww)

    7 years, 7 months ago

    Thank you

    Thread Starter ctsnww

    (@ctsnww)

    7 years, 7 months ago

    Hi bhaldie,

    I’ve been in touch with the hosting company who have replied with the following:

    Thank you for contacting us. It seems there is a coding error in /var/sites/o/overton-on-dee.co.uk/public_html/cms/wp-content/plugins/memphis-documents-library/includes/mdocs-functions.php on line 475

    and there you are using outdated code. For this you would need to double check this with the developer of the website plugin.

    Alternatively we can hide the warning, but that won’t sort out the real problem.

    Plugin Author bhaldie

    (@bhaldie)

    7 years, 7 months ago

    To fix your issue just goto Options > Settings > and check “Disable Sessions”

    Plugin Author bhaldie

    (@bhaldie)

    7 years, 7 months ago

    it is highly recommended that your provider upgrade to the newest version of libmemcached.

    • This reply was modified 7 years, 7 months ago by bhaldie.
Viewing 7 replies - 1 through 7 (of 7 total)

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