Error on comments

Viewing 5 replies - 1 through 5 (of 5 total)
  • bestwebsoft

    (@bestwebsoft)

    11 years, 8 months ago

    Dear Brice,

    We see that captcha value does not change, even after clearing the browser’s cache. Do you have a caching plugin of some sort installed? If so, please disable it and check if captcha will work correctly.

    Regards,
    BestWebSoft Support Team

    Aditya014

    (@aditya014)

    11 years, 7 months ago

    Visitors commenting on my blog got the following error:

    Error: You have entered the wrong CAPTCHA. Press your browser’s back button and try again.

    I removed your plugin and now its working but I do not want take any risks by not using it. Could you provide a solution? My website is

    http://finost.org/

    bestwebsoft

    (@bestwebsoft)

    11 years, 7 months ago

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    bestwebsoft

    (@bestwebsoft)

    11 years, 7 months ago

    Hi Aditya014,

    We kindly ask you to install the plugin again, activate it and provide a link to the page, on which the problem occurs, along with the screenshot of the plugin settings page.

    Regards,
    BestWebSoft Support Team.

    bestwebsoft

    (@bestwebsoft)

    11 years, 7 months ago

    Hi,

    Unfortunately, you haven’t provided the necessary information so we consider your problem resolved.

    Regards,
    BestWebSoft Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

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