Error on “Customers” page.

Hi @danielsteel,

Thank you for sharing the full error details, I can see how this would be concerning, especially when it affects both the Customers and Extensions pages right after installation. Let’s work through this together and get your admin area loading correctly.

The ChunkLoadError and failed CSS chunk message usually point to one of the following, a caching or CDN issue, a file permission problem, an incomplete WooCommerce update, or a plugin or theme conflict preventing WooCommerce admin assets from loading properly.

To start, please try the following steps.

1. Clear all caches, including any server cache, hosting cache, CDN such as Cloudflare, and your browser cache. Then reload the page in an incognito window.
2. Go to WooCommerce, Status, Tools, and use the following tools.
   Clear transients
   Clear customer sessions
   Regenerate the product lookup tables
   – More details here: https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/tools/.
3. Reinstall WooCommerce to ensure no files are missing. You can do this safely without losing data by going to Plugins, Add New, searching for WooCommerce, and clicking Reinstall once the same version is detected.
4. Temporarily switch to a default theme such as Twenty Twenty Four and deactivate all plugins except WooCommerce. Then test the Customers page again. This will help confirm if there is a conflict. You can follow this guide for conflict testing: https://woocommerce.com/document/how-to-test-for-conflicts/

If the issue persists after these steps, please share your full System Status Report. You can find it via WooCommerce, Status, Get system report, then copy and paste it to https://pastebin.com or https://gist.github.com and share the link here.

Also, please confirm if you are using any CDN or security plugin that might be blocking admin CSS or JS files. Once we have that information, we can narrow this down further and get this resolved for you.

Hi @danielsteel,

Thank you for the detailed update. I can see how frustrating this must feel, especially when it seems like the initial installation did not complete properly and now you are blocked from reinstalling cleanly. Let’s walk through a safe manual reinstall so we can ensure all WooCommerce core files are properly replaced.

Since the Delete option is disabled and PayPal Payments depends on WooCommerce, the most reliable way forward is a manual replacement of the WooCommerce plugin files. This does not affect your orders, products, or database data.

Please follow these steps carefully:

First, download the latest stable version of WooCommerce directly from the Advanced View section here: https://ww.wp.xz.cn/plugins/woocommerce/advanced/.

Scroll down and click Download next to the latest version.

Next, connect to your site using FTP or your hosting File Manager.

Navigate to wp-content, plugins

Inside the plugins folder, locate the folder named woocommerce

Rename it to something like woocommerce-old

This ensures we keep a backup while removing the broken files.

Now unzip the WooCommerce file you downloaded from ww.wp.xz.cn on your computer. You will see a new folder named woocommerce

Upload this fresh woocommerce folder into wp-content, plugins

Once uploaded, go back to your WordPress admin and activate WooCommerce.

After activation, visit the Customers page again and check if it loads correctly.

If you are comfortable using WP CLI, you can also reinstall WooCommerce with the following command wp plugin install woocommerce –force

The –force flag will overwrite existing plugin files without affecting your data.

If the reinstall works, you can then safely delete the old renamed folder from the plugins directory.

After completing this, please let me know the result when you test the Customers and Extensions pages. If it resolves the issue, we can confidently mark this as fixed.