Error on manual cancellation
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There was an error canceling the subscription for user with ID=902. You will want to check your payment gateway to see if their subscription is still active.
Error: Invalid profile status for cancel action; profile should be active or suspended. Please contact the site owner or cancel your subscription from within PayPal to make sure you are not charged going forward.
Associated Order:
MemberOrder::__set_state(array(
‘gateway’ => ‘paypalexpress’,
‘Gateway’ =>
PMProGateway_paypalexpress::__set_state(array(
‘gateway’ => ‘paypalexpress’,
‘httpParsedResponseAr’ =>
array (
‘TIMESTAMP’ => ‘2015%2d08%2d17T23%3a21%3a49Z’,
‘CORRELATIONID’ => ‘8ca9820b64f13’,
‘ACK’ => ‘Failure’,
‘VERSION’ => ‘72%2e0’,
‘BUILD’ => ‘000000’,
‘L_ERRORCODE0’ => ‘11556’,
‘L_SHORTMESSAGE0’ => ‘Invalid%20profile%20status%20for%20cancel%20action%3b%20profile%20should%20be%20active%20or%20suspended’,
‘L_LONGMESSAGE0’ => ‘Invalid%20profile%20status%20for%20cancel%20action%3b%20profile%20should%20be%20active%20or%20suspended’,
‘L_SEVERITYCODE0’ => ‘Error’,
),
)),
‘id’ => ‘6401’,
‘code’ => ‘3836DAADC1’,
‘session_id’ => ‘1qt275lm5me2buaolk6hjac2q0’,
‘user_id’ => ‘902’,
‘membership_id’ => ‘4’,
‘paypal_token’ => ‘EC-94E31292U8526171C’,
‘billing’ =>
stdClass::__set_state(array(
‘name’ => ”,
‘street’ => ”,
‘city’ => ”,
‘state’ => ”,
‘zip’ => ”,
‘country’ => ‘US’,
‘phone’ => ”,
)),
‘FirstName’ => ”,
‘LastName’ => ”,
‘Address1’ => ”,
‘Email’ => ‘[email protected]’,
‘subtotal’ => ‘14.95’,
‘tax’ => ‘0’,
‘couponamount’ => ”,
‘certificate_id’ => ‘0’,
‘certificateamount’ => ”,
‘total’ => ‘14.95’,
‘payment_type’ => ‘PayPal Express’,
‘cardtype’ => ”,
‘accountnumber’ => ”,
‘expirationmonth’ => ’01’,
‘expirationyear’ => ‘2015’,
‘ExpirationDate’ => ‘012015’,
‘ExpirationDate_YdashM’ => ‘2015-01’,
‘status’ => ‘cancelled’,
‘gateway_environment’ => ‘live’,
‘payment_transaction_id’ => ‘xxxx’,
‘subscription_transaction_id’ => ‘xxxx’,
‘timestamp’ => ‘1423247305’,
‘affiliate_id’ => ”,
‘affiliate_subid’ => ”,
‘notes’ => ”,
‘errorcode’ => ‘11556’,
‘error’ => ‘Invalid profile status for cancel action; profile should be active or suspended. Please contact the site owner or cancel your subscription from within PayPal to make sure you are not charged going forward.’,
‘shorterror’ => ‘Invalid profile status for cancel action; profile should be active or suspended’,
‘sqlQuery’ => ‘UPDATE wp_pmpro_membership_orders SET status = \’cancelled\’ WHERE id = \’6401\’ LIMIT 1′,
))
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