Error on mobile Js : cannot read properties

  • Resolved ethicpc

    (@ethicpc)


    4 years, 2 months ago

    Hi,
    i have an js error when i use Mega Menu on mobile view :

    TypeError: Cannot read properties of undefined (reading ‘slice’)

    The menu is not showing when i click on it.

    I’m using divi but i’m not using the default header, i use my own.

    Please help 😉

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author megamenu

    (@megamenu)

    4 years, 2 months ago

    Hi ethicpc,

    The error doesn’t sound like it is coming from our plugin (we do not use “slice”).

    Which file is the error coming from?

    Regards
    Tom

    Thread Starter ethicpc

    (@ethicpc)

    4 years, 2 months ago

    Hi,

    the error come from Divi js file, but i have this error only when Max mega menu is enable on my menu.

    Can you help ?

    Plugin Author megamenu

    (@megamenu)

    4 years, 2 months ago

    Hi ethicpc,

    I think you may need to ask Divi, as we have many (probably thousands) of users using Divi without the same issue.

    But I can take a quick look if you can post a link to your site.

    Regards,
    Tom

    Thread Starter ethicpc

    (@ethicpc)

    4 years, 2 months ago

    Hi,

    I asked divi too, but they tell me that when I deactivate the plugin, I no longer have the error, so it has to come from the plugin..

    Thanks for your help

    https://www.maisonbelema.fr/`

    Plugin Author megamenu

    (@megamenu)

    4 years, 2 months ago

    Thanks, Please remove the coming soon page so I can see it.

    Regards,
    Tom

    Thread Starter ethicpc

    (@ethicpc)

    4 years, 1 month ago

    Hi, it’s ok i’ve removed the coming soon page, but i cant keep the site without it for a long time 😉

    Thanks 😉

    Plugin Author megamenu

    (@megamenu)

    4 years, 1 month ago

    Thanks. I see you still have the Divi mobile toggle displaying (rather than our one), to fix it please follow these instructions:

    https://www.megamenu.com/documentation/divi-4/

    Regards,
    Tom

    Thread Starter ethicpc

    (@ethicpc)

    4 years, 1 month ago

    Hi!
    it seems to work !
    I’ll take a look tonight!

    Thank you very much!
    Great plugin and great support!

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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