Error on running scan | ww.wp.xz.cn

Resolved razisyed
(@razisyed)

4 years, 4 months ago

Hi, every time I try to run the malware scanner, I get the error:

Root ” isn’t an expected directory. Please help resolve.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support amagsumov
(@amagsumov)

4 years, 4 months ago

Hello @razisyed

Please give us 1-2 business days for investigations.

Thank you.

Plugin Support katereji
(@katereji)

4 years, 4 months ago

Hello.
Can you reach out to our support team via our ticket system https://cleantalk.org/my/support/open? We need to gather some more information from you concerning this issue.

Plugin Author alexandergull
(@alexandergull)

4 years, 4 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error on running scan’ is closed to new replies.

3 replies
4 participants
Last reply from: alexandergull
Last activity: 4 years, 4 months ago
Status: resolved