Error On Submit

  • jadams1974

    (@jadams1974)


    8 years, 5 months ago

    Im getting this error when i use this plugin.

    Fatal error: Uncaught exception ‘ZohoException’ with message ‘Unable to populate data, please check if mandatory value is entered correctly.’ in /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php:193 Stack trace: #0 /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php(130): Zoho->check_successful_xml(‘<?xml version=”…’) #1 /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php(86): Zoho->insert_record(‘Leads’, Array) #2 [internal function]: cf7zl_cf7_email_hook(Object(WPCF7_ContactForm)) #3 /home/youhavepower/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(‘cf7zl_cf7_email…’, Array) #4 /home/youhavepower/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #5 /home/youhavepower/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/youhavepower/public_html/wp-content/plugins/contact-form-7/includes/submission.php(288): do_action(‘wpcf7_before_se…’, in /home/youhavepower/public_html/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php on line 193

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Augusto

    (@guto182)

    8 years, 5 months ago

    Hello @jadams1974!

    There are two mandatory fields in Zoho Leads: company and last-name.

    So you need to put it into your form to avoid this type of error.
    If you do not want this 2 fields visible in the form, you can put it hidden including this 2 tags in contact form 7 like the example below:

    [hidden last-name “N/A”]
    [hidden company “N/A”]

    After this it will work nicely. Please let me know if it worked for you.

    Regards,
    Augusto

    Thread Starter jadams1974

    (@jadams1974)

    8 years, 5 months ago

    I am not getting the email or the phone or first name into zoho. Only last name is populating. I have made emial, first name, last name, phone all mandatory both in CRM and in form.

    See form here. http://www.youhavepower.com/contact-us

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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