Error: or_bibbed_11
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Hi.
My customers can’t transfer money because I got this error:
Something went wrong
This merchant is having trouble accepting your pament right now. Try using a different method. [or_bibbed_11] or_bibbed_11
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Hi @luketapis
My customers can’t transfer money because I got this error:
Do you mean they can’t pay on your checkout page?
This merchant is having trouble accepting your pament right now. Try using a different method. [or_bibbed_11] or_bibbed_11
Is this for the Google Pay integration? If so, did you do the following?
- Follow the setup guide and receive approval from the Google API team?
- Enter your merchant ID in the Google Pay Settings?
- Read this support thread about the proper domain entry to enter in the Google Pay Console? https://ww.wp.xz.cn/support/topic/google-pay-configuration/
Can you provide a product page url to the site?
Kind Regards
- Follow the setup guide and receive approval from the Google API team? – Yes I did
- Enter your merchant ID in the Google Pay Settings? – yes I did
- Read this support thread about the proper domain entry to enter in the Google Pay Console? https://ww.wp.xz.cn/support/topic/google-pay-configuration/ – I did it.
Can you provide a product page url to the site?
tools4car.com
If I activate woopayment plugin then G-pay works on it but not with your plugin and I like your plugin more.
Hi @luketapis
After reviewing your site I see a couple of things which are worth pointing out.
- You have our PayPal plugin enabled on your site but you haven’t connected it to your PayPal account. You seem to be using a 2nd PayPal called “Payment Gateway for PayPal on WooCommerce”. You don’t need multiple PayPal plugins as that can just lead to conflicts. Is there a reason you haven’t connect our PayPal plugin?
- You have the Payment Request Gateway (GPay) and the Google Pay Gateway enabled on your site. Why don’t you just use the GPay integration through the Payment Request Gateway? It’s working perfectly fine on your site.
- Can you provide a screenshot showing your domain name entry in the Google Pay Console? I want to see if you entered
www.tools4car.co.ukortools4car.co.uk
Kind Regards
After reviewing your site I see a couple of things which are worth pointing out.
- You have our PayPal plugin enabled on your site but you haven’t connected it to your PayPal account. You seem to be using a 2nd PayPal called “Payment Gateway for PayPal on WooCommerce”. You don’t need multiple PayPal plugins as that can just lead to conflicts. Is there a reason you haven’t connect our PayPal plugin?
You’re right. I used this plugin [payment plugins for paypal woocommerce] for over a year but had a lot of problems with it. The main problem was that your plugin wouldn’t transfer my customer data to my orders, so I had to do it manually. Since I changed my PayPal plugin to [Payment Gateway for PayPal on WooCommerce], everything is back to normal. Following your advice, I deleted the plugin [payment plugins for paypal woocommerce] so I have only one PP plugin installed.
- You have the Payment Request Gateway (GPay) and the Google Pay Gateway enabled on your site. Why don’t you just use the GPay integration through the Payment Request Gateway? It’s working perfectly fine on your site.
Can I use Payment Request Gateway (GPay) in Payment Plugins for Stripe WooCommerce?
You’re right. I used this plugin for over a year but had a lot of problems with it. The main problem was that your plugin wouldn’t transfer my customer data to my orders, so I had to do it manually. Since I changed my PayPal plugin, everything is back to normal. Following your advice, I deleted the plugin:
- Can you provide a screenshot showing your domain name entry in the Google Pay Console? I want to see if you entered
www.tools4car.co.ukortools4car.co.uk
I used both with and winthout ‘www’ – but got the same result.
I can also see that in:
Google Wallet API I’m in:‘Demo mode
While in demo mode you may try out the system and test passes, but you may not publish them in production.’
Can that affect how it works?
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