Error: Please check the consent box

  • Resolved esaday

    (@esaday)


    8 years ago

    I’m creating an event and I get this error.

    Your event details are incorrect and cannot be published, please correct these errors first:

    Please check the consent box so we can collect and store your submitted information.

    There is no consent box to check.

    If I go to my event list, it’s saved as a draft and I can publish it then, but it will not show up on my Events page.

    • This topic was modified 8 years ago by esaday.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Tim Vergara

    (@tim01)

    8 years ago

    Hello,

    The consent box should be located at the last part of the form right after the Comments.
    Could try and do the following?
    1. Events > Settings > Privacy > Just Press Save.
    If this does not work, can you try changing your theme to any default wordpress, there are chances that your theme is hiding the checkbox.

    ghcolley

    (@ghcolley)

    8 years ago

    And what if the theme is hiding the checkbox?

    Thread Starter esaday

    (@esaday)

    8 years ago

    Thanks for the suggestions! They helped. My theme was hiding the checkbox. I went into EM’s privacy settings and turned off the option for the checkbox and it fixed the issue.

    • This reply was modified 8 years ago by esaday.
    marcogustino

    (@marcogustino)

    8 years ago

    I am having this error also by the backend with admin user…
    What i can do ???

    Thread Starter esaday

    (@esaday)

    8 years ago

    Hi, go into Settings. On the General tab look under Privacy. For each of the forms, select “Do not include” and it should fix it.

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 4 participants
  • Last reply from: esaday
  • Last activity: 8 years ago
  • Status: resolved