Hi @alexandrabailey,
I see you are using the WooCommerce Stripe Gateway plugin. If you were previously using my plugin and switched, I am not able to determine the cause while you have another Stripe plugin active.
If you have always used that other plugin you should reach out to them for assistance.
Kind Regards,
Hi Clayton,
Thank you for your quick response! I switched to the WooCommerce Stripe plugin and had to update the API keys which I believe were causing all the issues.
Hi @alexandrabailey
That error message would be triggered if there is a required field that is not complete.
If you have a staging site where this can be recreated I can take a look.
Kind regards
Hi @mrclayton,
when a field is missing, i get the generic message “Please fill out all required fields”.
With other payment methods, the notice is specific as “Billing name is a required field” and the input form is highlighted. Is it possible to solve?
Thank you
Hi @albatro055
The other payment methods are not actually rendering that message. The reason you see a more specific message is because the checkout page is being submitted to the PHP back end where Woocommerce performs its validations.
Based on feedback from merchants we coded client side validations so the checkout page doesn’t submit unless all the required fields are filled out.
I could add more specific messages in a future version but no one has complained because the checkout pages is pretty simple and it’s not hard to find which field is missing required data.
Kind regards
