Error processing checkout. Please try again.

Hello Andreas,

thanks for getting back. I wondered about this as well.
My address settings are complete within Woocommerce. Is that where I have to look or where do I have to do that?

I tried it out and it did not work (changing parts of my address)

Thanks again.
Hendrik

PS: I just looked up this error message and found a similar customer with this code. He had turned off the country at the checkout page…just like me. I removed that via php so that my customers dont have to fill out things that are unnnecessary. Might this be the problem? Which “woocommerce field do I need to display because I dont want to add all fields and have an unnecesarily inflated checkout form.

• This reply was modified 7 years, 4 months ago by hendrik11.

Hello Andreas,

PS: I just looked up this error message and found a similar customer with this code. He had turned off the country at the checkout page…just like me. I removed that via php so that my customers dont have to fill out things that are unnnecessary. Might this be the problem? Which “woocommerce field do I need to display because I dont want to add all fields and have an unnecesarily inflated checkout form.

purchase_units[0].item_list.shipping_address.country_code

Is this the billing country code or the shipping address code? Seems to be shipping address code.

Thanks again for your quick help.
Hendrik

Hello Andreas,

okay, so I will add these fields to my checkout form. Would you please provide me with the name of fields that are absolutely necessary. Since I am selling a digital product that would just require an e-mailaddress, I would like to limit the required fields to a minimum.

Could you as the plugin provider maybe tell which fields need to be communicated and which are optional? Again, as few as possible, as many as necessary.

Thanks for the great support!
Henddrik

Hello Andreas,

I tried reaching out to the customer service in the US because I am still looking for a directo count of what fields are absolutely necessary.

You specified the fields like name, street etc….do you know what fields exactly required?
I dont want to test it by try and error. Somebody must know which fields paypal plus draws from the checkout page…

Thanks again
Hendrik

Thanks Andreas,

tried it out. It works!

So the reason why Paypal plus did not work was the fact that I removed required fields, but in contrast to the error message where just the country code was missing, I need to have all address fields except for company and phone (and the optional second street line (the rest really is obligatory).

I tried out adding one by one but it only worked like this.

Well, it is a bit unsatisfied since customers will need to fill in more info (→less conversion), but maybe filling in info makes the payment process look more trustworthy…I dont know.

In any case, issue resolved. I just wanted to leave a last comment for people who have this problem in the future.