Error processing checkout. Please try again.

  • Resolved tothubbusiness

    (@tothubbusiness)


    3 years, 10 months ago

    My wordpress website: tot-hub.com
    Stripe configuration: Added all API keys for test and live environment
    Test connection: Success
    Problem 1: When making a test/live purchase, I don’t get option to enter card details even though when I have enabled the card in settings. When I click on place order I get an error: Error processing checkout. Please try again.

    Problem 2: I am unable to see Google pay option even though I have enabled it in the settings
    Error screenshot: https://freeimage.host/i/hrnZ0b

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
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  • Plugin Author Clayton R

    (@mrclayton)

    3 years, 9 months ago

    @tothubbusiness my previous reply highlighted which plug-in it is. It is your dreamhost plug-in which you can see in the file path of the error message.

    Kind regards

    Thread Starter tothubbusiness

    (@tothubbusiness)

    3 years, 9 months ago

    Here are all the plugins that I have. There’s no plugin called ‘Dreamhost’.
    Dreamhost is our hosting provider, where we have hosted our wordpress website. So which plugin do you want me to disable?

    All 29 plugins:
    1. Akismet Anti-Spam
    2. All-in-One WP Migration
    3. Conditional Discounts for WooCommerce by ORION
    4. CURCY – WooCommerce Multi Currency Premium
    5. Elementor
    6. Enable Media Replace
    7. Health Check & Troubleshooting
    8. Insight Core
    9. Insight Product Brands for Woocommerce
    10. Insight Swatches
    11. Loco Translate
    12. LottieFiles
    13. Payment Plugins for Stripe WooCommerce
    14. Regenerate Thumbnails
    15. Sales Countdown Timer Premium for WooCommerce and WordPress
    16. Shoppable Images Lite
    17. Site Kit by Google
    18. Template Library and Redux Framework
    19. Thememove Addons For Elementor
    20. WooCommerce
    21. WordPress Reset
    22. WP Fastest Cache
    23. WPC Frequently Bought Together for WooCommerce (Premium)
    24. WPC Product Bundles for WooCommerce (Premium)
    25. WPC Product Tabs for WooCommerce (Premium)
    26. WPC Smart Compare for WooCommerce
    27. WPC Smart Compare for WooCommerce (Premium)
    28. WPC Smart Wishlist for WooCommerce (Premium)
    29. WPForms Lite

    Plugin Author Clayton R

    (@mrclayton)

    3 years, 9 months ago

    So which plugin do you want me to disable?

    You will need to figure that out by utilizing the logs and troubleshooting. The logs (with timestamps) will show you the plugin that’s causing the error.

    Or you can start disabling plugins one by one and testing, using process of elimination to determine the plugin that’s causing the problem.

Viewing 3 replies - 16 through 18 (of 18 total)
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