Error processing checkout. Please try again

  • Resolved fasil878

    (@fasil878)


    3 years, 1 month ago

    when i checkout in my website its getting Error processing checkout. Please try again . or some time its going directly to thank you page without collecting payment infos

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    3 years, 1 month ago

    Hello @fasil878,

    Greetings for the day!

    To resolve this issue, we recommend the following steps:

    1. Clear your browser cache and cookies: Sometimes, cached data can interfere with the checkout process. Clearing your browser cache and cookies can help resolve any issues related to cached data.
    2. Check for any plugin or theme conflicts: Incompatibilities between plugins or themes can sometimes cause issues with the checkout process. Disable all plugins except WooCommerce and “stripe payments for WooComerce by checkout plugins” to see if it resolves the issue. Also, switch to the default Twenty Twenty theme and check if the issue persists.
    3. Test with a different payment method: If you are using multiple payment methods, try checking out with a different payment method to see if the issue persists.

    Please try and let us know the results.

    Best regards,

    Plugin Support Aamir

    (@aamiribsf)

    3 years, 1 month ago

    Hello @fasil878,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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