error processing checkout. please try again later

  • Resolved armann2k

    (@armann2k)


    2 years, 8 months ago

    Hi, I just enabled the Cash on Delivery payment system. In the checkout page after pressing ‘Place Order’ this comes up: error processing check out. please try again later.”

    **I do not have any other payment getaway services. I dont have paypal or anyother services too.
    ** i have only 3 plugins activated .- elementor, starter template and woocommerce. all i deactivated and tried but its not working .

    can anyone please check this and find a solution? I’m a complete beginner.. so not understanding anything here.

    ` WordPress Environment

WordPress address (URL): https://dorkaar.xyz
Site address (URL): https://dorkaar.xyz
WC Version: 8.1.1
REST API Version: ✔ 8.1.1
WC Blocks Version: ✔ 10.9.3
Action Scheduler Version: ✔ 3.6.2
Log Directory Writable: ✔
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.23
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 8.2.1
OpenSSL/1.1.1v

SUHOSIN Installed: –
MySQL Version: 10.3.39-MariaDB-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.1.1
WC Database Prefix: wp0t_
Total Database Size: 17.06MB
Database Data Size: 14.90MB
Database Index Size: 2.16MB
wp0t_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp0t_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0t_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0t_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0t_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0t_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp0t_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp0t_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp0t_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0t_options: Data: 11.06MB + Index: 0.08MB + Engine InnoDB
wp0t_postmeta: Data: 2.45MB + Index: 0.19MB + Engine InnoDB
wp0t_posts: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
wp0t_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp0t_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0t_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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wp0t_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp0t_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0t_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp0t_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp0t_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp0t_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp0t_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

attachment: 44
cartflows_flow: 1
cartflows_step: 2
custom_css: 5
elementor_library: 2
nav_menu_item: 13
page: 9
post: 2
product: 11
revision: 20
shop_order: 17
wp_global_styles: 1
wp_navigation: 1
wp_template: 2
wpforms: 1 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (3)

Starter Templates: by Brainstorm Force – 3.4.4
Elementor: by Elementor.com – 3.16.4
WooCommerce: by Automattic – 8.1.1 Inactive Plugins (0) Settings

API Enabled: –
Force SSL: –
Currency: BDT (৳ )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #401 - /shop/
Cart: #97 - /cart/
Checkout: #98 - /checkout/
My account: #99 - /my-account/
Terms and conditions: ❌ Page not set Theme

Name: Astra
Version: 4.3.1
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔ Templates

Overrides: – Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-10-05 17:31:00 +00:00
Options: ✔
Notes: 60
Onboarding: completed Action Scheduler

Canceled: 1
Oldest: 2023-10-04 17:32:16 +0000
Newest: 2023-10-04 17:32:16 +0000

Complete: 41
Oldest: 2023-10-04 17:32:24 +0000
Newest: 2023-10-05 08:18:20 +0000

Failed: 1
Oldest: 2023-10-04 17:32:02 +0000
Newest: 2023-10-04 17:32:02 +0000

Pending: 4
Oldest: 2023-10-05 17:31:13 +0000
Newest: 2023-10-31 00:00:00 +0000 Status report information

Generated at: 2023-10-05 08:35:25 +00:00
`

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Tamrat A. (woo-hc)

    (@bisratlearn)

    2 years, 8 months ago

    Hi @armann2k

    I just enabled the Cash on Delivery payment system. In the checkout page after pressing ‘Place Order’ this comes up: error processing check out. please try again later.” I do not have any other payment getaway services. I dont have paypal or anyother services too. i have only 3 plugins activated .- elementor, starter template and woocommerce. all i deactivated and tried but its not working. can anyone please check this and find a solution? I’m a complete beginner.. so not understanding anything here.

    From what I understand, you’re facing a problem with the Cash on Delivery payment system on your WooCommerce site. Specifically, the issue is an “error processing checkout. Please try again later” message that pops up after you click ‘Place Order’.

    First of all, I commend your initiative in troubleshooting by deactivating your plugins and trying again. Since the issue persists, let’s explore a few more troubleshooting steps:

    1. Inspect WooCommerce Settings: Make sure the Cash on Delivery payment option is set up correctly. Here’s how: Go to WooCommerce > Settings > Payments and click ‘Manage‘ next to Cash on Delivery. Ensure all necessary fields are filled out correctly. For your reference, here’s a quick guide on 👉 Cash on Delivery.
    2. Boost Memory Limit: Your current WP Memory Limit is 256 MB. Increasing this limit might solve the problem. You can do this by modifying your wp-config.php file and adding this line of code at the bottom:  define('WP_MEMORY_LIMIT', '512MB'); Here’s a helpful guide on how to do that: 👉 Increasing the WordPress Memory Limit Here.
    3. Review your PHP settings: Your PHP Time Limit is currently set to 30, which might be too low and cause the process to time out. Try increasing this to 1200 and see if it helps. You can do this by changing your php.ini file or asking your hosting provider for assistance.
    4. Change Themes: Let’s try switching to a default WordPress theme like Storefront temporarily. This will help us figure out if your current theme is causing the issue. Here’s a helpful guide on how to test for conflicts: 👉 How to Test for Plugin and Theme Conflicts.
    5. Turn on Debugging: Should the problem still be there, let’s try activating debugging in WordPress. This can help us pinpoint the issue. You can turn on debugging by adding these lines to your wp-config.php file:
    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

    This will create a debug.log file in your wp-content directory, logging any PHP errors or notices. For a more detailed guide on enabling debugging in WordPress, you can visit this link: 👉 Debugging in WordPress

    If the issue continues after trying these steps, please share more details, like the exact error messages you see when debug mode is on. This will help us identify and solve the problem more effectively.

    Also, please share any fatal error logs (if any) found under WooCommerce > Status > Logs.

    Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Viewing 1 replies (of 1 total)

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