• Resolved armann2k

    (@armann2k)


    Hi, I just enabled the Cash on Delivery payment system. In the checkout page after pressing ‘Place Order’ this comes up: error processing check out. please try again later.”

    **I do not have any other payment getaway services. I dont have paypal or anyother services too.
    ** i have only 3 plugins activated .- elementor, starter template and woocommerce. all i deactivated and tried but its not working .

    can anyone please check this and find a solution? I’m a complete beginner.. so not understanding anything here.

    ` WordPress Environment
    
    WordPress address (URL): https://dorkaar.xyz
    Site address (URL): https://dorkaar.xyz
    WC Version: 8.1.1
    REST API Version: ✔ 8.1.1
    WC Blocks Version: ✔ 10.9.3
    Action Scheduler Version: ✔ 3.6.2
    Log Directory Writable: ✔
    WP Version: 6.3.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 8.1.23
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 8.2.1
    OpenSSL/1.1.1v
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.39-MariaDB-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database
    
    WC Database Version: 8.1.1
    WC Database Prefix: wp0t_
    Total Database Size: 17.06MB
    Database Data Size: 14.90MB
    Database Index Size: 2.16MB
    wp0t_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp0t_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp0t_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp0t_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp0t_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp0t_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp0t_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp0t_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp0t_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
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    wp0t_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp0t_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp0t_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp0t_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    attachment: 44
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 5
    elementor_library: 2
    nav_menu_item: 13
    page: 9
    post: 2
    product: 11
    revision: 20
    shop_order: 17
    wp_global_styles: 1
    wp_navigation: 1
    wp_template: 2
    wpforms: 1 Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (3)
    
    Starter Templates: by Brainstorm Force – 3.4.4
    Elementor: by Elementor.com – 3.16.4
    WooCommerce: by Automattic – 8.1.1 Inactive Plugins (0) Settings
    
    API Enabled: –
    Force SSL: –
    Currency: BDT (৳ )
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #401 - /shop/
    Cart: #97 - /cart/
    Checkout: #98 - /checkout/
    My account: #99 - /my-account/
    Terms and conditions: ❌ Page not set Theme
    
    Name: Astra
    Version: 4.3.1
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔ Templates
    
    Overrides: – Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-10-05 17:31:00 +00:00
    Options: ✔
    Notes: 60
    Onboarding: completed Action Scheduler
    
    Canceled: 1
    Oldest: 2023-10-04 17:32:16 +0000
    Newest: 2023-10-04 17:32:16 +0000
    
    Complete: 41
    Oldest: 2023-10-04 17:32:24 +0000
    Newest: 2023-10-05 08:18:20 +0000
    
    Failed: 1
    Oldest: 2023-10-04 17:32:02 +0000
    Newest: 2023-10-04 17:32:02 +0000
    
    Pending: 4
    Oldest: 2023-10-05 17:31:13 +0000
    Newest: 2023-10-31 00:00:00 +0000 Status report information
    
    Generated at: 2023-10-05 08:35:25 +00:00
    `

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi @armann2k

    I just enabled the Cash on Delivery payment system. In the checkout page after pressing ‘Place Order’ this comes up: error processing check out. please try again later.” I do not have any other payment getaway services. I dont have paypal or anyother services too. i have only 3 plugins activated .- elementor, starter template and woocommerce. all i deactivated and tried but its not working. can anyone please check this and find a solution? I’m a complete beginner.. so not understanding anything here.

    From what I understand, you’re facing a problem with the Cash on Delivery payment system on your WooCommerce site. Specifically, the issue is an “error processing checkout. Please try again later” message that pops up after you click ‘Place Order’.

    First of all, I commend your initiative in troubleshooting by deactivating your plugins and trying again. Since the issue persists, let’s explore a few more troubleshooting steps:

    1. Inspect WooCommerce Settings: Make sure the Cash on Delivery payment option is set up correctly. Here’s how: Go to WooCommerce > Settings > Payments and click ‘Manage‘ next to Cash on Delivery. Ensure all necessary fields are filled out correctly. For your reference, here’s a quick guide on 👉 Cash on Delivery.
    2. Boost Memory Limit: Your current WP Memory Limit is 256 MB. Increasing this limit might solve the problem. You can do this by modifying your wp-config.php file and adding this line of code at the bottom:  define('WP_MEMORY_LIMIT', '512MB'); Here’s a helpful guide on how to do that: 👉 Increasing the WordPress Memory Limit Here.
    3. Review your PHP settings: Your PHP Time Limit is currently set to 30, which might be too low and cause the process to time out. Try increasing this to 1200 and see if it helps. You can do this by changing your php.ini file or asking your hosting provider for assistance.
    4. Change Themes: Let’s try switching to a default WordPress theme like Storefront temporarily. This will help us figure out if your current theme is causing the issue. Here’s a helpful guide on how to test for conflicts: 👉 How to Test for Plugin and Theme Conflicts.
    5. Turn on Debugging: Should the problem still be there, let’s try activating debugging in WordPress. This can help us pinpoint the issue. You can turn on debugging by adding these lines to your wp-config.php file:
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    This will create a debug.log file in your wp-content directory, logging any PHP errors or notices. For a more detailed guide on enabling debugging in WordPress, you can visit this link: 👉 Debugging in WordPress

    If the issue continues after trying these steps, please share more details, like the exact error messages you see when debug mode is on. This will help us identify and solve the problem more effectively.

    Also, please share any fatal error logs (if any) found under WooCommerce > Status > Logs.

    Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

    Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Viewing 1 replies (of 1 total)

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