Error processing payment. Reason: Discount amount is an invalid format.

  • Resolved cookney

    (@cookney)


    4 years, 11 months ago

    upgraded to 5.4

    first 2 sales failed

    Error processing payment. Reason: Discount amount is an invalid format.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 11 months ago

    Hi @cookney,

    If possible, kindly share with us a screenshot of the whole error or copy and paste it here for a closer check.
    *I recommend https://snipboard.io for sharing screenshots.

    Also, which payment gateway was used for the two failed orders?

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 11 months ago

    Hi @cookney,

    We’ve not heard back from you in a while, so we’ll go ahead and mark this thread as resolved due to inactivity.

    If the issue still persists, please feel free to create a new thread as a follow up to this, when you’re available.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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