Error: rename failed | tmp/encrypted_uploads.zip -> tmp/uploads.zip.crypt

  • Resolved Anonymous User 15879810

    (@anonymized-15879810)


    5 years, 10 months ago

    Hello! Could you advice me what to do with the error. It steadily reproduce on my [Jelastic WordPress Standalone Kit](https://jelastic.com/blog/wordpress-hosting-standalone-container/).

    Uploads size is around 3 GB.

    ”
    Error: Failed rename failed: “/var/www/webroot/ROOT/wp-content/tmp/encrypted_uploads.zip” -> “/var/www/webroot/ROOT/wp-content/tmp/uploads.zip.crypt”
    “

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author 1clickmigration

    (@1clickmigration)

    5 years, 10 months ago

    Hi,

    I looked at the logs and it seems that the archiving process was timing out due to your large ‘uploads’ size. I noticed backup was finally successful after you increased your max_execution_time. I checked our cloud storage and your encrypted files are waiting to be restore on the new instance. Please make sure you have enough resources and proper max_execution_time as this is definitely a restore on the larger size. Thanks for your patience and please let us know if you have any additional issues.

    Thread Starter Anonymous User 15879810

    (@anonymized-15879810)

    5 years, 10 months ago

    Thank you for looking inside! Sad enough, before I saw your answer I started restore process, and it just hanged at following.
    > Latest Progress:
    60%
    Extracting file: “db.zip.crypt”

    Now it looks like I managed to extend max_exec_tim, but *I can’t find how to restart *restore**. (= Server reboot doesn’t help at all.

    Plugin Author 1clickmigration

    (@1clickmigration)

    5 years, 10 months ago

    A simple plugin Disable/Enable will clear all temp files and will allow you to start over. We should probably put that in the Restore notes.

    Thread Starter Anonymous User 15879810

    (@anonymized-15879810)

    5 years, 10 months ago

    It helped to restart the process, but with high execution limit time results are still the same: 60%, *extracting…*

    Should I send you logs, or you see it in your server? I have no idea what to do with this issue. =(

    • This reply was modified 5 years, 10 months ago by Anonymous User 15879810.
    Plugin Author 1clickmigration

    (@1clickmigration)

    5 years, 10 months ago

    I think your server may be running out of memory. For a 3GB archive to process you need a server with good resources. I’ll close the issue here and follow up via email for more details.

Viewing 5 replies - 1 through 5 (of 5 total)

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