Error: responsivelyLazy is not defined

djordje1991
(@djordje1991)

8 years, 4 months ago

Dear Photo Gallery by Envira support,

First of all, I found the same question from last year, but there is no solution, so I’m opening this one again.

I’m using Envira Gallery Lite (version Version 1.6.2), and after I updated WordPress to 4.9.2 and Envira Gallery to 1.6.2 I cannot see thumbnails on pages anymore.
I have several pages with your gallery.
http://reklamezabac.com/usluge/svetlece-reklame/
http://reklamezabac.com/usluge/3d-slova/
(Image how it looks like now )
U can scroll throw page and click to open images, but you are clicking on a blank surface.

I expect a list of images under the text.

When you open console, there is error.

Gratefully,

Djordje

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

akyusa01
(@akyusa01)

8 years, 4 months ago

Hi @djordje1991 🙂

I apologize for any trouble, I’m actually seeing the gallery images on the page?

https://cl.ly/1n321I3T173w

Did you happen to resolve your issue already? Can you please open up a ticket with support and reference this link. Just click the Have a basic question so we can continue to debug the issue if you still need assistance.

Thanks

Thread Starter djordje1991
(@djordje1991)

8 years, 3 months ago

Dear @akyusa01,

For other reasons I had to revert versions of WordPress and Gallery, so at the moment when you tried it was an old state, and it was working.
Now, when I definitely updated versions, I have the issue again.
(Exactly same thing as in the first post)
Wordpress Version 4.9.4
Envira Version 1.6.2

Can’t see thumbnails
http://reklamezabac.com/usluge/svetlece-reklame/
http://reklamezabac.com/usluge/3d-slova/

Same error (responsivelyLazy).

Thanks!

akyusa01
(@akyusa01)

8 years, 3 months ago

Hi 🙂 Would you mind going to our support area and clicking “Basic Question” to submit a ticket please?

Thanks
Thread Starter djordje1991
(@djordje1991)

8 years, 3 months ago
Hey @akyusa01,

I did what you ask me to (going to support area), but no response since then. Any news?

Thanks!
- This reply was modified 8 years, 3 months ago by djordje1991.
akyusa01
(@akyusa01)

8 years, 3 months ago

Hi 🙂

I apologize, we don’t have any outstanding tickets currently, did you happen to check your spam folder to make sure our response didn’t go to the trash/spam?

Can you try to submit a ticket again? We’ve been experiencing intermittent server issues so I’m wondering if it never came through?

Thread Starter djordje1991
(@djordje1991)

8 years, 2 months ago

Dear @akyusa01,

I didn’t receive any mail from your team. I just submitted another ticket. Thank you!

Djordje

Viewing 6 replies - 1 through 6 (of 6 total)

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