As written in the message, there is probably a problem with the database server in your hosting. Therefore, it is best to contact your hoster’s support for clarification.
I cleaned up the database. The credentials are correct. The hosting provider cant find anything. They dont really give assistance sadly.
What do you mean by “cleaned up database”? Did you delete everything in it?
Does the message appear on every single call or only on certain calls to your website?
No I repaired tables and deleted orphaned data. But that didn’t help.
There are 6 wordpress websites hosted on the server + 1 multisite (5 websites). The error appears on every site when it comes.
It doesn’t matter what you do to get the error. You just need to do some backend things what cause some database usage. Like uploading images etc.
That sounds more like a hosting bottleneck to me. An analysis of the logfiles of the server service should provide information about this. Also, if present, a firewall on the server can be a cause if supposed attacker requests are blocked.
I have access to some logfiles. On the multisite it is ging currently giving this error: [Mon Feb 27 21:19:06.662468 2023] [proxy_fcgi:error] [pid 13927:tid 139633052436224] [client 87.214.62.9:0] AH01071: Got error ‘PHP message: RedisException: Connection refused in /home/bydesign/domains/by-design.eu/public_html/wp-content/object-cache.php:712\nStack trace:\n#
This sounds like an error in the accessibility of the Redis service to be used by a plugin in the WordPress installation. The service in question is either off or incorrectly configured in the plugin.
Could the database be corrupted? That is what I found online about the error. We are also thinking about switching to a differant hosting because there is not much support.
Could the Redis error cause this database problem?
This can be. That may also not be. In any case, there is a problem with the Redis service. Whether it is the cause of everything, a more detailed logfile analysis could get out.
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This reply was modified 3 years, 3 months ago by
threadi.
Is it possible that I can contact you privately and send you some logfiles?
According to the guidelines of this forum: no. See: https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff
If you need personal support, you may find someone here: https://jobs.wordpress.net
{
"pma_version": "5.2.0",
"browser_name": "CHROME",
"browser_version": "110.0.0.0",
"user_os": "Win",
"server_software": "Apache/2",
"user_agent_string": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36",
"locale": "en",
"configuration_storage": "disabled",
"php_version": "7.4.33",
"script_name": "index.php",
"exception_type": "js",
"exception": {
"mode": "stack",
"name": "NotSupportedError",
"message": "Failed to execute 'define' on 'CustomElementRegistry': the name \"amino-inspect\" has already been used with this registry",
"stack": [
{
"func": "5a74",
"line": "7",
"column": "87178",
"context": "",
"uri": "index.php?",
"scriptname": "index.php"
},
{
"func": "n",
"line": "1",
"column": "110",
"context": "",
"uri": "index.php?",
"scriptname": "index.php"
}
],
"uri": "index.php?route=%2Fserver%2Fsql"
}
}
I am getting error in the database
