Error – Room not found

  • davidferortega

    (@davidferortega)


    1 year, 4 months ago

    Hello,

    we’re using the free version of the plugin and we’re getting an odd error in the reservation process. When a client try to find a slot in one of the hours, instead of appear the text to indicate there aren’t any room left for that slot, there is an error with the following text:

    Error

    Room not found

    (The error in developer trace of Chrome is a 440 error)

    When the client try to select another slot the message is correct (although there aren’t any slots in that hour a correct message is showed to the client).

    Do you know why this error (440 with the text “Error – Room not found”) is appearing instead of the correct message?

    Thanks a lot,

    BR,

    David

Viewing 1 replies (of 1 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    1 year, 4 months ago

    Hi David,

    the issue you are facing is pretty weird and must be caused by a rare combination of factors.

    In order to understand the reason of the issue, we might need to perform some tests directly on your website. Therefore we suggest you to reach us from our support board, so that you can safely share a link to your website with us.

Viewing 1 replies (of 1 total)

The topic ‘Error – Room not found’ is closed to new replies.