• Resolved mme

    (@mme)


    Hi,

    All of the sudden I am getting a S3 Access Denied error without any changes made to the settings. I can still see all my buckets in the settings pane which means the Credentials are correct.

    The weird thing is the Full backup (files and DB) using the same S3 Credentials works but the small backup of just the database (DB) gives the error.

    Please find the log below (critical information redacted)

    [INFO] BackWPup version 3.1.3; A project of Inpsyde GmbH
    [INFO] WordPress version 4.0
    [INFO] Blog url: http://******/
    [INFO] BackWPup job: DB-ONLY; DBDUMP
    [INFO] BackWPup cron: 0 2 * * *; Next: vr, 21 nov 2014 @ 02:00
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 5.6.2 (64bit); fpm-fcgi; Linux
    [INFO] Maximum PHP script execution time is 30 seconds
    [INFO] MySQL ver.: 5.5.40-0ubuntu0.12.04.1-log
    [INFO] Web Server: Apache/2.4.9 (Unix) OpenSSL/1.0.1
    [INFO] curl ver.: 7.22.0; OpenSSL/1.0.1
    [INFO] Temp folder is: /******/wp-content/uploads/backwpup-6c78dc-temp/
    [INFO] Logfile is: /******/wp-content/uploads/backwpup-6c78dc-logs/backwpup_log_6c78dc_2014-11-20_20-13-15.html
    [INFO] Backup type is: archive
    [INFO] Backup file is: /******/wp-content/uploads/backwpup-6c78dc-temp/2014-11-20_20-13-15-DB-PRODUCTION-******.tar.gz
    [20-nov-2014 20:13:15] 1. Try to backup database …
    [20-nov-2014 20:13:15] Connected to database ****** on localhost
    [20-nov-2014 20:13:15] Backup database table "wp_commentmeta" with "~2" records
    [20-nov-2014 20:13:15] Backup database table "wp_comments" with "~1" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~2" records
    [20-nov-2014 20:13:15] Backup database table "wp_links" with "~3" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~303" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~0" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~1" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~14" records
    [20-nov-2014 20:13:15] Backup database table "wp_options" with "~2747" records
    [20-nov-2014 20:13:15] Backup database table "wp_postmeta" with "~589" records
    [20-nov-2014 20:13:15] Backup database table "wp_posts" with "~490" records
    [20-nov-2014 20:13:15] Backup database table "wp_term_relationships" with "~14" records
    [20-nov-2014 20:13:15] Backup database table "wp_term_taxonomy" with "~11" records
    [20-nov-2014 20:13:15] Backup database table "wp_terms" with "~11" records
    [20-nov-2014 20:13:15] Backup database table "wp_usermeta" with "~64" records
    [20-nov-2014 20:13:15] Backup database table "wp_users" with "~******" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~0" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~2" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~2" records
    [20-nov-2014 20:13:15] Backup database table "******" with "~1" records
    [20-nov-2014 20:13:15] Added database dump "******.sql" with 2,66 MB to backup file list
    [20-nov-2014 20:13:15] Database backup done!
    [20-nov-2014 20:13:15] 1. Trying to generate a manifest file …
    [20-nov-2014 20:13:15] Added manifest.json file with 5,89 kB to backup file list.
    [20-nov-2014 20:13:15] 1. Trying to create backup archive …
    [20-nov-2014 20:13:15] Compressing files as TarGz. Please be patient, this may take a moment.
    [20-nov-2014 20:13:15] Backup archive created.
    [20-nov-2014 20:13:15] Archive size is 609,70 kB.
    [20-nov-2014 20:13:15] 6 Files with 226,00 B in Archive.
    [20-nov-2014 20:13:15] 1. Trying to send backup file to S3 Service …
    [20-nov-2014 20:13:16] ERROR: S3 Service API: Access Denied
    [20-nov-2014 20:13:16] 2. Trying to send backup file to S3 Service …
    [20-nov-2014 20:13:16] ERROR: S3 Service API: Access Denied
    [20-nov-2014 20:13:16] 3. Trying to send backup file to S3 Service …
    [20-nov-2014 20:13:17] ERROR: S3 Service API: Access Denied
    [20-nov-2014 20:13:17] ERROR: Step aborted: too many attempts!
    [20-nov-2014 20:13:17] One old log deleted
    [20-nov-2014 20:13:17] ERROR: Job has ended with errors in 2 seconds. You must resolve the errors for correct execution.

    I have already tried generating new access keys with the same result.

    Some more information about the server:

    WordPress version	4.0.1
    BackWPup version	3.1.4 Get pro.
    PHP version	5.6.2
    MySQL version	5.5.40-0ubuntu0.12.04.1-log
    cURL version	7.22.0
    cURL SSL version	OpenSSL/1.0.1
    Server self connect:	Response Test O.K.
    Server	Apache/2.4.9 (Unix) OpenSSL/1.0.1
    Operating System	Linux
    PHP SAPI	fpm-fcgi
    Safe Mode	Off
    Maximum execution time	30 seconds
    Alternative WP Cron	Off
    Disabled WP Cron	Off
    CHMOD Dir	0755
    MySQL Client encoding	utf8
    Blog charset	UTF-8
    PHP Memory limit	256M
    WP memory limit	40M
    WP maximum memory limit	256M
    Memory in use	14,00 MB
    Loaded PHP Extensions:	Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, snmp, soap, sockets, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib

    https://ww.wp.xz.cn/plugins/backwpup/

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