Hi,
Please indicate the version number of the plugin you are using.
Thank you for using the plugin.
I am currently using 5.12
Hi,
That is an old version of the Professional distribution of the plugin. The latest version of the Professional distribution is 5.2.9. You need the latest version to correct that issue (to make it compatible with the latest WP version).
Please download and install the latest version using your personal download link or contact our support service at http://form2email.dwbooster.com/contact-us to recover your personal download link if you don’t have it.
Thank you!
Hi,
I was very happy with this great plugin since I updated it to the version 1.1.53 (non professional version).
Now it no longer sends mail after submitting the form and shows this error message:
Error saving data! Please try again.
Error debug information: (but nothing is written here)
Any idea of what is causing the issue ?
Thank you,
Hi,
If you updated to WordPress 4.6.x please download and install also the latest update of the plugin. Use your personal download link (the link sent to your email address after the purchase) to get the latest update.
Installation/update instructions:
http://wordpress.dwbooster.com/faq/general-questions#q94
If you don’t have a copy of your personal download link then please contact us at http://form2email.dwbooster.com/contact-us
Thank you for using the plugin.
Hi,
I just noted that you are referring to the free version of the plugin, in that case you already have its latest version and there seems to be a database update problem.
Please open a private ticket at http://form2email.dwbooster.com/contact-us (it’s free) to check the issue in detail.
Thank you!
Thank you for your answer.
I’ll open a private ticket.
