Server Error (500 error)

  • Resolved zulemachaparro24

    (@zulemachaparro24)


    1 year, 3 months ago

    We have a problem since the last updates. When we try to update the images or content on the homepage, we get the error ‘Server Error (500 error)’, and the changes are not saved. This is a major issue for us because it prevents us from making changes when needed. Could you help us?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 3 months ago

    Hello there,

    Thank you for being so patient.

    This is happening because your memory limit has been reached. To fix this, try the following methods.

    • Increase the WP memory limit to match Elementor’s system requirements. Activate the debug mode of WordPress to check how many MB you need exactly. Contact your hosting provider for further assistance. For details, refer Debugging in WordPress.
    • Decrease or clear the number of post revisions stored in the database. When there are too many revisions stored, the hosting memory may become exhausted, which can lead to this error. You can use the available plugins to resolve this issue. For example, WP Sweep. To use this plugin, watch https://www.youtube.com/watch?v=xt4U4e8NSIQ
    • If the issue still occurs after increasing the memory, divide your work into a few templates and paste them into another page.

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter zulemachaparro24

    (@zulemachaparro24)

    1 year, 3 months ago

    Thank you so much! In my case the WP Sweep Plugin workED

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Server Error (500 error)’ is closed to new replies.

Tags