Error shown

  • loes86

    (@loes86)


    6 years, 1 month ago

    Hi there,
    Since 2 days ago a customer gets an error when he/she tries to buy a giftcard. Check the link of the page.
    Can you please tell me what is causing the error?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    6 years, 1 month ago

    Hello there,
    hope you are doing well! 🙂

    Checking the product page, we think that the problem could be related to the position of the gift card form, could you try to move it inside the product and not in the header?

    For example, at the right of the product image, under the product price.

    Could you check it and let us know, please?

    Have a nice day!

    Thread Starter loes86

    (@loes86)

    6 years, 1 month ago

    Thank you for your reply!
    This is how it’s automatically showing in Divi. Do you have a (short)code of the form that I can use?

    Thread Starter loes86

    (@loes86)

    6 years, 1 month ago

    Any suggestion?

    Plugin Author YITHEMES

    (@yithemes)

    6 years, 1 month ago

    Hello there,

    Sorry for the late reply.

    Yes, you can use the shortcode you can find here.

    Could you check it and let us know, please?

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error shown’ is closed to new replies.