Error “Something went wrong during the connection with Facebook API”

  • mauroyabo

    (@mauroyabo)


    5 years, 7 months ago

    Hi!, i need help!
    Show me this error “Something went wrong during the connection with Facebook API”
    I tried reset connection in Vanced Option in General setting but dont work..

    Thank

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    5 years, 7 months ago

    Hi,

    when does this error come up?

    Thread Starter mauroyabo

    (@mauroyabo)

    5 years, 7 months ago

    Hi,
    after generating the pixel and I want to
    generate the catalog I get the error

    Plugin Author Antonino Scarfì

    (@antoscarface)

    5 years, 7 months ago

    Could you please navigate to the “Logs” tab and check for any log registered with that error? To be sure to have the right log, try to replicate the error again from the admin and immediately go to the “Logs” tab in order to download the report from the last log registered. Then, please post here your report log, I hope it can give us more details about your issue.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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