ERROR: something went wrong with that!

  • Resolved stig0404

    (@stig0404)


    10 months, 1 week ago

    hello,

    I am getting the error “ERROR: something went wrong with that!” when trying to reset password.

    Have tried on a staging site and seem to be working there, which is strange as has exact same theme, plugin, WP version, etc.

    Any idea why not working or what I can do to troubleshoot?

    thanks for all help

    • This topic was modified 10 months, 1 week ago by stig0404.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter stig0404

    (@stig0404)

    10 months, 1 week ago

    Found that the reset is working if logged in.

    Plugin Author Wp Enhanced

    (@wpenhanced)

    10 months, 1 week ago

    Hi.

    The error happens when the nonce (for security) fails.

    Try inspect the page for somfrp_nonce – it should be there. If not, it is not passing it and therefore thinks it is spam.

    Why does it work on staging and not live? I am not sure – maybe a security plugin or another plugin conflict – do they have the exact same setup?

    Thanks
    Pete

    Thread Starter stig0404

    (@stig0404)

    10 months, 1 week ago

    yes, exact same on staging site. I installed new wp and restored copy from live site.

    As mentioned, it is working fine if I try when logged in, but if not logged in, I get that error.

    I will try to figure out how to look for your solution.

    thanks for quick reply

    Thread Starter stig0404

    (@stig0404)

    10 months, 1 week ago

    yes, is there, on page where email input form is

    <div class="lostpassword-submit"> <input type="hidden" id="somfrp_nonce" name="somfrp_nonce" value="4ce999e4dc" /><input type="hidden" name="_wp_http_referer" value="/forgot/" /> <input type="hidden" name="submitted" id="submitted" value="true"> <input type="hidden" name="somfrp_action" id="somfrp_post_action" value="somfrp_lost_pass"> <button type="submit" id="reset-pass-submit" name="reset-pass-submit" class="button big-btn">SEND</button> </div>
    Thread Starter stig0404

    (@stig0404)

    10 months, 1 week ago

    I figured it out, increased mem limit.

    thanks

    Plugin Author Wp Enhanced

    (@wpenhanced)

    10 months, 1 week ago

    ok great thanks

    Have a good week

Viewing 6 replies - 1 through 6 (of 6 total)

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