ERROR: Step aborted: too many attempts!

  • Resolved sdebade

    (@sdebade)


    6 years, 3 months ago

    Hello,
    My backup tasks failed and I need your help please.
    Here is my logs:

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    Avertissements : 0 Erreurs : 7Afficher le journal d’exécution Fermer
    ERROR: Step aborted: too many attempts!
    100%
    Tâche terminée

    100%
    ERREUR : La tâche s’est terminée avec des erreurs en 10 secondes. Vous devez corriger les erreurs pour une exécution correcte.

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    Inactive 8. mars 2020 à 16:57
    Temps d’exécution : 300 secondes
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    Inpsyde GmbH
    Obtenir BackWPup Pro maintenant.
    Merci de faire de WordPress votre outil de création.
    BackWPup version 3.7.0
    Version 5.3.2
    Journal de la tâche en cours
    Fermer
    [INFO] BackWPup 3.7.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.3.2 on https://www.simondebade-sharing.com/
    [INFO] Log Level: Debug
    [INFO] BackWPup job: Daily Backup; DBCHECK+DBDUMP+WPPLUGIN
    [INFO] Runs with user: (0)
    [INFO] BackWPup no automatic job start configured
    [INFO] BackWPup job started manually
    [INFO] PHP ver.: 7.3.15 (64bit); cgi-fcgi; Linux
    [INFO] Maximum PHP script execution time is 50000 seconds
    [INFO] Script restart time is configured to 30 seconds
    [INFO] MySQL ver.: 5.7.28-log
    [INFO] Web Server: Apache
    [INFO] curl ver.: 7.38.0; OpenSSL/1.0.1t
    [INFO] Temp folder is: /homepages/45/d4295016649/htdocs/mywebsite/wp-content/uploads/backwpup-db901e-temp/
    [INFO] Logfile is: /homepages/45/d4295016649/htdocs/mywebsite/wp-content/uploads/backwpup-db901e-logs/backwpup_log_043668_2020-03-09_05-30-01.html
    [INFO] Backup file is: /homepages/45/d4295016649/htdocs/mywebsite/wp-content/uploads/backwpup-db901e-backups/2020-03-09_05-30-01_ADNZAHW502.tar.gz
    [09-Mar-2020 05:30:01] 1. Try to backup database …
    [09-Mar-2020 05:30:01] Connected to database dbs207563 on database-5000212710.ud-webspace.de
    [09-Mar-2020 05:30:01] Backup database table “wp_actionscheduler_actions” with “~7” records
    [09-Mar-2020 05:30:01] Backup database table “wp_actionscheduler_claims” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_actionscheduler_groups” with “~2” records
    [09-Mar-2020 05:30:02] Backup database table “wp_actionscheduler_logs” with “~19” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_posts” with “~35” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_posts_drafts” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_posts_favorites” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_posts_network_details” with “~3” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_posts_sched_details” with “~11” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_user” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_user_contact” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_b2s_user_network_settings” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_form_entries” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_form_entry_meta” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_form_entry_values” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_forms” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_pro_messages” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_queue_failures” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_cf_queue_jobs” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_commentmeta” with “~85” records
    [09-Mar-2020 05:30:02] Backup database table “wp_comments” with “~41” records
    [09-Mar-2020 05:30:02] Backup database table “wp_itsec_distributed_storage” with “~9” records
    [09-Mar-2020 05:30:02] Backup database table “wp_itsec_fingerprints” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_itsec_geolocation_cache” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_itsec_lockouts” with “~0” records
    [09-Mar-2020 05:30:02] Backup database table “wp_itsec_logs” with “~106” records
    [09-Mar-2020 04:30:02 UTC] PHP Fatal error: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes) in /homepages/45/d4295016649/htdocs/mywebsite/wp-content/plugins/backwpup/inc/class-mysqldump.php on line 525 [09-Mar-2020 05:30:02] ERROR: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes)
    [09-Mar-2020 05:30:02] Restart after 1 seconds.
    [09-Mar-2020 05:30:03] 2. Try to backup database …
    [09-Mar-2020 05:30:03] Connected to database dbs207563 on database-5000212710.ud-webspace.de
    [09-Mar-2020 04:30:03 UTC] PHP Fatal error: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes) in /homepages/45/d4295016649/htdocs/mywebsite/wp-content/plugins/backwpup/inc/class-mysqldump.php on line 525 [09-Mar-2020 05:30:03] ERROR: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes)
    [09-Mar-2020 05:30:03] Restart after 1 seconds.
    [09-Mar-2020 05:30:05] 3. Try to backup database …
    [09-Mar-2020 05:30:05] Connected to database dbs207563 on database-5000212710.ud-webspace.de
    [09-Mar-2020 04:30:05 UTC] PHP Fatal error: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes) in /homepages/45/d4295016649/htdocs/mywebsite/wp-content/plugins/backwpup/inc/class-mysqldump.php on line 525 [09-Mar-2020 05:30:05] ERROR: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes)
    [09-Mar-2020 05:30:05] Restart after 1 seconds.
    [09-Mar-2020 05:30:06] 4. Try to backup database …
    [09-Mar-2020 05:30:06] Connected to database dbs207563 on database-5000212710.ud-webspace.de
    [09-Mar-2020 04:30:06 UTC] PHP Fatal error: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes) in /homepages/45/d4295016649/htdocs/mywebsite/wp-content/plugins/backwpup/inc/class-mysqldump.php on line 525 [09-Mar-2020 05:30:06] ERROR: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes)
    [09-Mar-2020 05:30:06] Restart after 1 seconds.
    [09-Mar-2020 05:30:07] 5. Try to backup database …
    [09-Mar-2020 05:30:07] Connected to database dbs207563 on database-5000212710.ud-webspace.de
    [09-Mar-2020 04:30:07 UTC] PHP Fatal error: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes) in /homepages/45/d4295016649/htdocs/mywebsite/wp-content/plugins/backwpup/inc/class-mysqldump.php on line 525 [09-Mar-2020 05:30:07] ERROR: Allowed memory size of 88080384 bytes exhausted (tried to allocate 9068536 bytes)
    [09-Mar-2020 05:30:07] Restart after 1 seconds.
    [09-Mar-2020 05:30:08] ERROR: Step aborted: too many attempts!
    [09-Mar-2020 05:30:08] 1. Trying to generate a file with installed plugin names …
    [09-Mar-2020 05:30:08] Added plugin list file “Le-savoir-faire-allemand-en-Afrique.pluginlist.2020-03-09.txt” with 3,22 KB to backup file list.
    [09-Mar-2020 05:30:08] 1. Trying to generate a manifest file …
    [09-Mar-2020 05:30:08] Undefined index: dbdumpdbcharset
    [09-Mar-2020 05:30:08] Added manifest.json file with 4,52 KB to backup file list.
    [09-Mar-2020 05:30:08] 1. Trying to create backup archive …
    [09-Mar-2020 05:30:08] Compressing files as TarGz. Please be patient, this may take a moment.
    [09-Mar-2020 05:30:08] Adding Extra files to Archive
    [09-Mar-2020 05:30:08] Backup archive created.
    [09-Mar-2020 05:30:08] Archive size is 2,73 KB.
    [09-Mar-2020 05:30:08] 3 Files with 7,96 KB in Archive.
    [09-Mar-2020 05:30:08] 1. Try to send backup with email …
    [09-Mar-2020 05:30:08] Sending email to [email protected]…
    [09-Mar-2020 05:30:11] Email sent.
    [09-Mar-2020 05:30:11] 1. Trying to check database …
    [09-Mar-2020 05:30:11] Result of table check for wp_actionscheduler_actions is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_actionscheduler_claims is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_actionscheduler_groups is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_actionscheduler_logs is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_posts is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_posts_drafts is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_posts_favorites is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_posts_network_details is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_posts_sched_details is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_user is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_user_contact is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_b2s_user_network_settings is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_form_entries is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_form_entry_meta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_form_entry_values is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_forms is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_pro_messages is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_queue_failures is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_cf_queue_jobs is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_commentmeta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_comments is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_distributed_storage is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_fingerprints is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_geolocation_cache is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_lockouts is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_logs is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_opaque_tokens is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_itsec_temp is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_links is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_optimizepress_integrations is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_options is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_postmeta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_posts is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_tcb_api_error_log is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_td_fields is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_td_groups is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_term_relationships is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_term_taxonomy is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_termmeta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_terms is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_usermeta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_users is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_wpforms_tasks_meta is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_yoast_seo_links is: OK
    [09-Mar-2020 05:30:11] Result of table check for wp_yoast_seo_meta is: OK
    [09-Mar-2020 05:30:11] Database check done!
    [09-Mar-2020 05:30:11] ERROR: Job has ended with errors in 10 seconds. You must resolve the errors for correct execution.

    • This topic was modified 6 years, 3 months ago by sdebade.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • happyAnt

    (@duongcuong96)

    6 years, 3 months ago

    Hi @sdebade
    Please give me server information at BackWPUp -> Settings -> Infomation tab, I think the issue happens because you have set server memory PHP too little.

    Thread Starter sdebade

    (@sdebade)

    6 years, 3 months ago

    Hi @duongcuong96,

    thanks for your reply.
    Please find below the requested informations.

    Version WordPress 5.3.2
    Version BackWPup 3.7.0 Obtenir la version pro.
    Version PHP 7.3.15 (64bit)
    Version MySQL 5.7.28-log
    Version cURL 7.38.0
    Version SSL cURL OpenSSL/1.0.1t
    URL WP-Cron https://www.simondebade-sharing.com/wp-cron.php
    Connexion au serveur Réponse au test positive
    Document root /kunden/homepages/45/d4295016649/htdocs/mywebsite
    Dossier temporaire /homepages/45/d4295016649/htdocs/mywebsite/wp-content/uploads/backwpup-db901e-temp/
    Dossier des fichiers journaux /homepages/45/d4295016649/htdocs/mywebsite/wp-content/uploads/backwpup-db901e-logs/
    Serveur Apache
    Système d’exploitation Linux
    PHP SAPI cgi-fcgi
    Utilisateur PHP actuel ws67109971
    Temps maximum d’exécution 50000 secondes
    Temps maximum d’exécution d’un script de BackWPup 30 secondes
    WP Cron alternatif Off
    WP Cron désactivé Off
    CHMOD Dir 0755
    Heure du serveur 18:8
    Heure du site web 19:08
    Fuseau horaire du site web Europe/Berlin
    Décalage temps avec le site web 1 heures
    Langue du site fr-FR
    Type d’encodage du client MySql utf8mb4
    Limite mémoire de PHP -1
    Limite mémoire de WP 40M
    Limite mémoire maximum de WP -1
    Mémoire utilisée 89,00 MB
    Extension PHP chargées : Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, shmop, soap, sodium, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

    happyAnt

    (@duongcuong96)

    6 years, 3 months ago

    @sdebade 

    Memory limit of PHP -1
Memory limit of WP 40M
Maximum memory limit of WP -1

    hmm so maybe because of you have configured WordPress memory incorrectly, please follow the following instruction: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Hope that could help ^^

    Thread Starter sdebade

    (@sdebade)

    6 years, 3 months ago

    @duongcuong96,
    Thanks for your feedback.

    Unfortunately the proposed changes have not resolved the issue.

    Limite mémoire de PHP -1
    Limite mémoire de WP 256M
    Limite mémoire maximum de WP -1
    Mémoire utilisée 85,00 MB

    Talk to my hosting, in order to change the php.ini has not helped also.
    I hope, you have another idea for me.

    Thread Starter sdebade

    (@sdebade)

    6 years, 3 months ago

    May be the issue is related to this one?

    https://ww.wp.xz.cn/support/topic/database-backup-failed-because-memory-is-exhausted/page/2/

    disabled: pdo_mysql and mysqli
    and enabled: nd_pdo_mysql and nd_mysqli

    happyAnt

    (@duongcuong96)

    6 years, 3 months ago

    @sdebade
    enable nd_pdo_mysql normally help on MariaDB, but it still worth a try.
    Is that help?

    happyAnt

    (@duongcuong96)

    6 years, 2 months ago

    @sdebade
    any update on this?
    Thank you!

    Thread Starter sdebade

    (@sdebade)

    6 years, 2 months ago

    Hello @duongcuong96,

    sorry for the delay of my reply.
    The last plugin I installed before detecting the issue was “iThemes Security”.
    After the disabling of this plugin BackWPup works again without problem.

    Thanks for your support.

    happyAnt

    (@duongcuong96)

    6 years, 2 months ago

    @sdebade
    oh, that because of plugin conflict, normally for a security plugin, maybe there is a whitelist URL option, I think you can play around with that setting to let the security plugin whitelist BackWPUp ^^

    Btw, If you find BackWPUp is useful for you, we would really appreciate it if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

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