Hi there,
I’m afraid I’m not sure what you’re speaking of. Which options are you trying to activate? Can you tell me exactly which page you are going to and what you are clicking? It would also be helpful if you can include a screen shot, and if possible, a link to your site.
Thread Starter
Rem_FR
(@rem_fr)
Hi,
Here is an example :
http://zupimages.net/viewer.php?id=18/48/zr1z.png
As soon as I try to activate an option I get this error message. I try with no plugins and with default theme : same results.
Thanks for the help !
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This reply was modified 7 years, 6 months ago by
Rem_FR.
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This reply was modified 7 years, 6 months ago by Rem_FR.
Thank you for the screen shot.
So this happens specifically if you try to enable the WordPress.com toolbar option in settings?
Can you please give a link to your site so we can check the Jetpack connection for any errors? You can also check it yourself on this page:
https://jetpack.com/support/debug/
If it shows you a connection error, please try the troubleshooting steps that will appear on that page to try and fix it. You’ll also be able to contact us by submitting a support ticket from that page if needed.
Thread Starter
Rem_FR
(@rem_fr)
No it happens for all options that are not activated by default after installation. So I still have some options active well.
The link to website is here : http://zupimages.net/viewer.php?id=18/48/qlop.png
Thread Starter
Rem_FR
(@rem_fr)
Don’t know why but I managed to activate some options options directly from https://wordpress.com/ (thought I get an error message too) but not from my site !
http://zupimages.net/viewer.php?id=18/48/0zjy.png
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This reply was modified 7 years, 6 months ago by Rem_FR.
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This reply was modified 7 years, 6 months ago by Rem_FR.
I wonder if this is not simply a browser issue. Please try clearing your browser cache, or log into your site and WordPress.com account using a different browser, and see if that makes any difference.
Thread Starter
Rem_FR
(@rem_fr)
I have the same results with Safari Macbook Air, Ipad and Windows 10 Chrome !
Would you please share the URL of the affect site so we can take a closer look?
If you’d rather do that privately, please reach out to us via https://jetpack.com/contact-support/?rel=support
Thread Starter
Rem_FR
(@rem_fr)
Hello,
chti.sportif.fr
Thank you
Thanks –
That site isn’t actively connected with the Jetpack plugin. Are you able to turn it back on? Then we can take a better look at what’s happening. Thanks.
Thread Starter
Rem_FR
(@rem_fr)
Yes, the plugin works fine. For example I get stats from my site & and from wordpress.com
http://zupimages.net/viewer.php?id=18/49/12cv.png
Thanks for reconnecting the Jetpack plugin. I can see it’s active, but the xml rpc is not responding correctly. See step #4 here:
https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/
Thread Starter
Rem_FR
(@rem_fr)
Sorry i don’t understand because all seems good :
“XML-RPC server accepts POST requests only.”
http://zupimages.net/viewer.php?id=18/49/v90w.png
But i get a lot of messages errors in the console :
“Failed to load resource: the server responded with a status of 500 (Request Blocked)”
http://zupimages.net/viewer.php?id=18/49/k6a9.png
Here is another error :
http://zupimages.net/viewer.php?id=18/49/9vhc.png
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This reply was modified 7 years, 6 months ago by Rem_FR.
Hi there,
I’m getting an error that WordPress.com cannot communicate with your site and when I visit your site I’m not able to load it.
Have you taken your site offline?
Thread Starter
Rem_FR
(@rem_fr)
Hi,
No, the site is sill alive 😉 and online.
there was a temporary host problem.
