• Resolved buecker

    (@buecker)


    Hi,

    I get the error thrown – call to undefined function is_plugin_active() on a contact form 7 page. This site is hosted on WP Engine.

    I tried your plugin on another site on another server and without contact form 7 and I did not see this error at all.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Thanks for the message.

    I’m working on a fix for this, it will be available shortly. 🙂

    Thread Starter buecker

    (@buecker)

    Thank you for your prompt response.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    The update is now available (1.5.1). Can you update and give it another try now?

    Thanks!

    Thread Starter buecker

    (@buecker)

    Thank you. Installed and tested and the message went away. Now I get a different message but it is the same as the other turnstile plugin out there. That leads me to believe there must be something else going on with Contact Forms 7.

    I’m going to troubleshoot it on my end. Thanks again.

    Failed to send your message. Please try later or contact the administrator by another method.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    I see, that’s strange. I’ve tested it quite a lot on my end with Contact Form 7 and it works fine.

    Are you getting this error on all your websites?

    Thread Starter buecker

    (@buecker)

    I think it is just this site specifically. I just tried switching to SMTP and that isn’t working even though I know the credentials are correct yet it is working on another site on the same server.

    I’m looking forward to trying this plugin out.

    Plugin Author Elliot Sowersby

    (@elliotvs)

    I see.

    Yeah, I think you will get that CF7 error if SMTP is not setup (so emails can’t be sent). It could also be caching related, try clearing your site cache etc and give it another try.

    I hope you enjoy the plugin. 👍

    Would be much appreciated if you could leave a review here: https://ww.wp.xz.cn/support/plugin/simple-cloudflare-turnstile/reviews/?filter=5#new-post 😀

    Thanks,

    Elliot

Viewing 7 replies - 1 through 7 (of 7 total)

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