• Resolved Joe

    (@moreyfineart)


    After installing and activating QSM, I got this error:

    Error thrown

    Call to a member function get_author_permastruct() on null

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @moreyfineart,

    Thanks for reaching out to us.

    As we are not experiencing this issue at our end so I request you to kindly share the issue at here as well https://quizandsurveymaster.com/contact-support/

    Let us know.

    Kind regards,
    Kriti

    Same exact error here, causing inability to log into /wp-admin (however the site itself works OK)

    [07-Jul-2021 03:59:20 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_author_permastruct() on null in /home/USERNAME/public_html/wp-includes/author-template.php:347
    Stack trace:
    #0 /home/USERNAME/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase2.php(2828): get_author_posts_url(‘1’)
    #1 /home/USERNAME/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase2.php(2924): wpsc_delete_post_archives(Object(WP_Post))
    #2 /home/USERNAME/public_html/wp-includes/class-wp-hook.php(294): wp_cache_post_edit(58638)
    #3 /home/USERNAME/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
    #4 /home/USERNAME/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #5 /home/USERNAME/public_html/wp-includes/post.php(7080): do_action(‘clean_post_cach…’, 58638, Object(WP_Post))
    #6 /home/USERNAME/public_html/wp-includes/post.php(4264): clean_post_cache(Object(WP_Post))
    #7 /home/USERNAME/public_html/wp-content/plugins/quiz-master-next/php/classes/class-qmn-log-manager.php(128): wp_insert_post(Array)
    #8 / in /home/USERNAME/public_html/wp-includes/author-template.php on line 347

    Hi @sneader,

    Kindly deactivate the cache plugin on your website before installing the QSM plugin. If the issue persists then please share the issue at here as well https://quizandsurveymaster.com/contact-support/ for further investigation.

    Kind regards,
    Kriti`

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error thrown’ is closed to new replies.